As Pittsburgh’s largest non-profit developer, ACTION-Housing exists to help people improve their lives by offering quality, affordable housing. We pride ourselves on helping all of our clients to achieve more self-sufficient lives. Since 1957, we’ve assisted a wide array of populations throughout Southwestern Pennsylvania, focusing on those generally underserved by traditional services including senior citizens, veterans, individuals with physical and/or intellectual disabilities, individuals on the autism spectrum, and youths who have aged out of foster care.
To further our mission, we are looking for a Housing Stabilization Program Manager.
JOB SUMMARY
Responsible for the administration and management of the Housing Stabilization Mortgage and Homeowner Programs which focuses on the goal of helping clients with home repairs, home purchases, and avoiding foreclosure or loss of their current residence.
ESSENTIAL FUNCTIONS
- Supervise a team of 4-6, responsible for:
- processing of WHRP, URA HAP, United Way SHIP, 1st HOME Allegheny, Penn Hills HAP, Inglis Accessible Modification Program, and Allegheny County Lead Safe Homes applications
- performing property inspections
- assisting with contracts
- providing client/partner communications.
- Establish relationships with community organizations, government offices, funders, and contractors to address the needs of homeowners in Allegheny County.
- Provide oversight of multiple funding streams administered by ACTION‑Housing.
- Responsible for the maintenance of current data and statistics pertaining to programs and clients.
- Compile monthly funding source reports and submit as required.
- Market agency programs to individuals directly and through civic, religious, government, institutions, and corporate organizations.
- Train internal staff and staff of partner organizations on programs.
- Complete continuing education requirements and obtain required certificates.
- All other duties as assigned.
JOB REQUIREMENTS AND EXPERIENCE
- A bachelor’s degree with one (1) year of relevant experience, or three (3) years’ experience in mortgage services and residential home construction required.
- Knowledge of residential home construction and ADA home improvement guidelines required.
- Understanding of financial and credit reports required, including mortgage products and collection techniques.
- General understanding of FHA, Fannie Mae (DU), and Freddie Mac (LP) underwriting standards.
- Proficiency with Microsoft Office and internet navigation required.
- A valid driver’s license and insured vehicle.
- Local travel required.
REQUIRED SKILLS & ABILITIES
- Demonstrated ability to build meaningful relationships.
- Collaborate effectively.
- Conduct community outreach.
- Provide instruction to individuals from diverse backgrounds.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
- Physical strength to manipulate light to medium weight materials weighing 10 to 15 pounds on a regular basis
EQUAL OPPORTUNITY STATEMENT
ACTION-Housing, Inc. is an equal opportunity employer.
