Job Summary
We are seeking a reliable, detail-oriented, and tech-savvy individual to join our team as a Cashier/Customer Service Representative. This role is responsible for processing customer transactions accurately and efficiently, delivering excellent customer service, and maintaining strict accountability over daily financial handling procedures. The ideal candidate thrives in a fast-paced environment, stays composed under pressure, and demonstrates a high level of integrity and diligence. Your enthusiasm and communication skills will help create a welcoming environment where customers feel valued and appreciated. This position offers a fantastic opportunity to develop your sales and customer service skills in a fast-paced, engaging setting.
Key Responsibilities
- Accurately process customer transactions using point-of-sale (POS) systems
- Reconcile the register drawer at the start and end of each shift, ensuring all totals balance correctly
- Handle and safeguard company funds and financial documents in accordance with established procedures
- Provide friendly, efficient, and professional customer service at all times
- Respond quickly and accurately to customer questions or concerns
- Maintain a clean, organized, and secure workstation
- Follow all company policies related to transaction accuracy, security, and loss prevention
- Report any discrepancies, irregularities, or suspicious activity to a supervisor immediately
- Assist with opening/closing procedures as needed
- Perform other duties as assigned by management
Required Qualifications
- Minimum 3 years of cashier experience in a commercial/retail store setting
- Strong customer service skills with a friendly, professional demeanor
- Comfortable using POS systems, tablets, and other technology; quick to learn new software
- Excellent attention to detail and strong numerical accuracy
- Proven ability to remain calm, focused, and efficient under pressure
- High level of honesty, diligence, and personal accountability
- Strong communication and interpersonal skills
- Ability to stand for extended periods and work flexible shifts, including evenings/weekends as needed
Preferred Qualifications
- Experience working in retail, hospitality, or a similar fast-paced environment
- Familiarity with inventory or transaction reporting systems
- Bilingual abilities a plus
This position requires a background check and bonding due to the trusted nature of the role.
Pay: $12.00 - $14.00 per hour
Benefits:
Experience:
- Cash handling: 1 year (Required)
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
- Spanish (Preferred)
Shift availability:
Ability to Commute:
- Houston, TX 77036 (Required)
Work Location: In person
