The House Manager is responsible for the overall maintenance, upkeep, and readiness of company-owned houses used by executives, employees, and business guests. This role ensures each property is clean, well-maintained, fully stocked, and guest-ready at all times, and coordinates repairs, vendors, and household services. In addition, the House Manager provides general support to the executive team, including reliable local transportation to and from the airport and company housing, and assistance with errands and logistics related to executive visits.
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Perform regular walkthroughs and inspections of all company-owned houses to identify maintenance, repair, safety, and cleanliness needs.
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Perform or coordinate routine maintenance and minor repairs (e.g., light plumbing, filters, fixtures, smoke detector batteries) and schedule licensed contractors for larger repairs.
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Manage housekeeping, landscaping, pest control, pool/spa (if applicable), and other recurring household services; supervise vendor work and verify quality of completion.
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Maintain a preventive maintenance calendar for each property (HVAC service, gutter cleaning, seasonal preparation, appliance servicing).
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Keep houses stocked with household supplies, linens, and groceries or refreshments as directed in advance of executive or guest stays.
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Prepare houses before arrivals and reset after departures, including inventory checks and reporting any damage.
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Maintain records of maintenance activity, vendor invoices, warranties, and household expenses; operate within approved budgets and submit receipts per company policy.
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Ensure security of each property, including key/access control, alarm systems, and periodic checks of vacant houses.
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Provide safe, punctual, and courteous transportation for executives and company guests to and from the airport, company housing, offices, and local appointments.
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Monitor flight schedules and adjust pickup times for delays or early arrivals.
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Maintain company vehicles used for transportation in clean, fueled, and roadworthy condition; schedule vehicle maintenance as needed.
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Run errands and provide general logistical support related to executive visits (e.g., grocery runs, package pickup, meal pickup or reservations).
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Exercise absolute discretion and confidentiality regarding executives, guests, conversations, and company matters.
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High school diploma or GED required.
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3+ years of experience in property management, facilities maintenance, hospitality, estate/household management, or a related field preferred.
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Working knowledge of basic home systems (HVAC, plumbing, electrical) and ability to perform minor repairs.
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Valid driver’s license with a clean driving record required; must be insurable under the company’s auto policy.
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Ability to pass a pre-employment background check, drug screen, and motor vehicle record check.
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Strong organizational skills and attention to detail; able to manage multiple properties and shifting priorities.
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Professional demeanor, strong interpersonal skills, and proven ability to maintain confidentiality.
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Availability for flexible hours, including occasional early mornings, evenings, or weekends based on travel schedules; on-call availability as needed.
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Acceptable MVR
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Ability to lift and carry up to 50 pounds; ability to stand, walk, bend, kneel, climb stairs and ladders.
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Work is performed at residential properties and in vehicles; occasional exposure to outdoor weather conditions.
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Frequent local driving required.
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Other duties as assigned.
