General Manager

Jimmy John's -
Plymouth, MI

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Job Details

Full-time
From $40,000 a year

Benefits

Paid training
Health insurance
Opportunities for advancement

Qualifications

Food and beverage product quality management
Operational cost reduction
Food quality maintenance
Kitchen health and safety standards
Food service closing procedures
Team member evaluation
Food service health code compliance
Food service opening procedures
Food service workstation cleanliness
Sales analysis
Operational management
Safety regulations
Store closing procedures
Coaching
Staff scheduling
Branding consistency
Labor cost analysis
Store opening procedures
HR legal compliance
Team scheduling
Performance feedback (performance evaluation method)
Mid-level
Team development
Hiring
Kitchen cost control
Inventory tracking for food cost management
HR compliance
Sales growth strategy
Team training
Financial control management

Full Job Description

Position Summary

The General Manager is responsible for overseeing the daily operations of a Dunkin’ Donuts restaurant, ensuring exceptional guest service, operational excellence, profitability, and team development. The General Manager leads and motivates the team to deliver high-quality food and beverages while maintaining company standards, cleanliness, and a positive work environment.

Operations Management

Oversee all daily restaurant operations, including opening and closing procedures
Ensure consistent execution of Dunkin’ brand standards and policies
Monitor food quality, speed of service, and guest satisfaction
Maintain cleanliness, sanitation, and safety standards throughout the restaurant
Ensure compliance with health department regulations and company procedures

Team Leadership

Recruit, hire, train, and develop crew members and shift leaders
Create employee schedules based on business needs and labor goals
Coach and motivate employees to achieve performance expectations
Conduct performance evaluations and provide ongoing feedback
Foster a positive, team-oriented work culture

Financial Management

Manage inventory, food costs, labor costs, and overall profitability
Analyze sales reports and implement strategies to drive revenue growth
Control waste and minimize operational costs
Ensure accurate cash handling and deposit procedures

Customer Service

Deliver exceptional guest experiences and resolve customer concerns promptly
Build relationships with regular guests and maintain a welcoming environment
Ensure team members provide friendly, fast, and accurate service

Administrative Duties

Complete required paperwork, reports, and payroll tasks
Monitor equipment maintenance and coordinate repairs as needed
Ensure compliance with all employment laws and company policies

Benefits

Salary starting at 40K+
Bonus opportunities
Paid training
Health insurance options
Career advancement opportunities

Looking for Managers in the Tyler, Kilgore, Southwest Troup, Arlington and Troup Areas.

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!

Job Type: fulltime

Education: No education required

Work location: On-site

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Position Summary

Operations Management

Team Leadership

Financial Management

Customer Service

Administrative Duties

Benefits

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