Location: Urbandale, Iowa (onsite 5 days a week)
Pay Rate: $20/hr
Insight Global is hiring for a Rating Technician to join the Rating team for a large insurance company. This person will be teams onsite in Urbandale, Iowa . With a large focus on training and development, this role will have the opportunities for long term growth within the organization.
This Rating Technician will be responsible for the accurate and timely rating and issuance of commercial insurance transactions using both manual and automated methods. They will follow established authority levels, workflows, and procedures to ensure all work meets service level expectations. They will communicate effectively with internal and external partners to support accurate transaction processing and resolve rating or policy issues. They take ownership of required training and maintain proficiency in all systems, tools, and rating practices. They support additional operating units as needed and contribute to team discussions, problem solving, and continuous improvement efforts to enhance departmental efficiency and effectiveness.
Responsibilities Include:
- Rates and issues all transaction types using manual and automated methods for all commercial lines of business, ensuring accuracy and compliance with guidelines.
- Follows established authority levels, workflows, and procedures to ensure timely, accurate processing and alignment with service level standards.
- Proactively identifies transactions approaching or exceeding service level agreements (SLAs) and taking appropriate action to ensure timely resolution.
- Communicate effectively with agents, underwriting, and internal partners to obtain necessary information, interpret instructions, resolve rating or policy issues, and maintain strong working relationships that support accurate transaction processing and overall operational efficiency.
Skills:
- 1+ year of experience in an office environment
- Utilizing procedural manuals or following workflows
Pay: Up to $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Vision insurance
Ability to Commute:
- Urbandale, IA 50322 (Required)
Work Location: In person
