Patient Experience Concierge & Treatment Specialist – Lakeview Dental Arts
The Vibe
We aren’t your typical dental office. As a top 1% Invisalign provider in the nation, Lakeview Dental Arts is a high-tech boutique practice that balances clinical excellence with a warm, inviting atmosphere. From our modern treatment rooms equipped with personal TVs to our commitment to zero wait times, we treat our patients with a level of care they won’t find anywhere else. We’ve mastered the art of dentistry; now we’re looking for a Superstar Concierge to master the art of the patient journey.
Who You Are
You are the "Director of First Impressions." You’re high-energy, detail-oriented, and you view insurance coordination not just as paperwork, but as a way to help patients say "YES" to the smile they’ve always wanted. You don’t just manage a schedule; you orchestrate a seamless day in a fast-paced, sophisticated environment.
Why Join Us?
- Top-Tier Pay: Excellent hourly compensation + Great Bonus Incentives.
- The Perks: 401k with Match, Medical, Paid Holidays, and Paid Parking (a true Chicago dental unicorn—especially in Lakeview!).
- The Culture: No glass partitions here. You’ll be part of a fun-loving, collaborative team where leadership is truly invested in your success.
- Growth: We are growing fast. As we scale, your role and career opportunities scale with us.
- Education: We believe in constant improvement. We provide the tools and training for you to become an absolute expert in your field. So a growth mindset is essential.
The Expert Stuff You Bring
- Insurance Mastery: You understand PPO in-network/out-of-network billing inside and out. You can navigate an EOB and explain it to a patient with total confidence.
- The Closer: You have a track record of presenting treatment plans that lead to high case acceptance.
- Tech-Savvy: You’re comfortable with the latest dental tech (Open Dental experience is a major plus!).
- The Experience: You have significant experience in dental insurance and treatment coordinating (ideally 4+ years, but we value talent and "it" factor above all).
Our Hours
- Mon 9am–5pm
- Tue: 11am–7pm
- Wed: 9am-5pm
- Thurs: 10am-6pm
- Fri: 9am–5pm
Think you have the "it" factor to be our front-of-house? We want to meet you.
Pay: $26.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Dental receptionist: 2 years (Required)
Ability to Commute:
- Chicago, IL 60657 (Required)
Work Location: In person
