Description:
Summary of Position:
The Host/Hostess primary objective is to provide our guests with an exceptional and memorable dining experience that exceeds their expectations!
Compensation:
The host role is a non-exempt position. Starting pay is $16.00 per hour plus tip pool.
Duties & Responsibilities:
-
Maintains a Team and Guest focus while performing duties. Demonstrates Respect and Loyalty to the entire team every shift. Understands his/her role as a team player with both Kitchen and Front of the House Team Members, working together to achieve common goals.
-
Is Happy to Serve!
-
Understands his/her role in achieving Our Mission Statement.
-
Follows all safety guidelines and procedures.
-
Greets and seats guests, presents menus, informs them of special changes to menu.
-
Takes guest information and quote wait times accurately when tables are not immediately available.
-
Observes tables and keeps track of clean, dirty and occupied tables running the floor plan board.
-
Fills to-go orders, if applicable supporting Take-Out area.
-
Answers phones and questions concerning the menu and the restaurant.
-
Cleans, organizes and stocks menus at host area.
-
Performs other related duties as assigned by the management team.
-
Demonstrates personal ethics, values and a sense of commitment in the work environment.
Requirements:
Qualifications:
-
Must be an individual of high integrity, demonstrate a positive attitude, have a high level of enthusiasm, and have an innate ability to interact with people.
-
Must possess a positive attitude and work well with others. A Happiness to Serve is essential!
-
Must be able to work unsupervised.
-
Must be at least 16 years of age.
-
Must be able to communicate clearly.
-
Must be able to read English.
-
Must be able to reach, bend, stoop and frequently lift up to 35 pounds. Any lifting over 35 pounds requires team lifting.
-
Must be able to work in a standing position for long periods of time (up to 10 hours on occasion.)
-
Must be able to work in a fast-paced environment.
-
Must be able to hear with 100% accuracy with correction.
-
Must be able to see 20/20 with correction.
-
Must have or obtain California Food Handler certification before commencing work. Certification must be maintained throughout employment.
Uniform Requirements:
-
Clean non-slip shoes
-
Socks must be worn
-
Clean black non-denim pants
-
Clean company-supplied shirt and apron
-
Daily bathing and use of deodorant
