The City Sales Manager serves as the matrix sales leader primarily responsible for developing a high growth city sales strategy, monitoring and communicating performance updates, and leading all sales efforts to maximize global revenues and market share for a key strategic city by collaborating with internal departments to drive Delta’s success. This is achieved by sharing network growth opportunities, partnering with loyalty on tactics, engaging government affairs, marketing and corporate communications and developing sales and community partnerships. A key driver for market performance will be the collaboration across a variety of field sales teams and the coordination of effective sales tactics to drive premium revenue to Delta in this top corporate market with large corporate and agency accounts.
The position’s commercial objectives include achieving corporate and agency goals at a city level, growing SME revenue through local partnerships, improving market profitability, driving loyalty through Sky Miles and Co-Brand sign-ups and engaging the community through local activations. This position will mine new business opportunities for contracted and loyalty products within the market. The individual will also be the liaison between the Delta Airport Leadership team, the local port authorities, and other civic groups within the community to look out for the best interest of our customers.
This position also involves community engagement by representing Delta and JV partners at local organizations and events and helping to build the Delta brand locally. This position also has assigned accounts with primary responsibilities to include customer business development and relationship management, contract negotiation, implementation and performance against goals. In addition, the City Sales Manager is responsible for orchestrating team selling with internal sales departments including Corporate and Agency Sales Development, Revenue Management, Sales Operations, Market Development as well as U.S. based and international based DL, JV and SkyTeam partners. The City Sales Manager must be able and willing to reside in the designated market.
Key Responsiblites:
- Lead a portfolio of corporate accounts specifically in Orlando and Tampa
- Improve revenues and market share with a focus on premium revenue for Delta's corporate customers.
- Build, maintain, and lead corporate relationships, ensuring detailed contract negotiation, implementation, and performance evaluation.
- Prospect and develop new opportunities within the portfolio.
- Develop a high-growth city sales strategy and monitor performance updates.
- Collaborate with internal departments to drive Delta’s success by sharing network growth opportunities and partnering on dedication tactics.
- Engage in government affairs, marketing, and corporate communications to develop sales and community partnerships.
- Coordinate effective sales tactics across field sales teams to drive premium revenue in this top corporate market with large healthcare, tech and music industry corporate accounts.
- Achieve company goals at a city level, grow SME revenue through local partnerships, improve market profitability, and cultivate dedication through Sky Miles and Co-Brand sign-ups.
- Engage the community through local activations and represent Delta at local organizations and events.
- Serve as liaison between the Delta Airport Leadership team, Orlando and Tampa Airports, local port authorities, and other civic groups to prioritize customer interests.
- Orchestrate team selling with internal sales departments, including Corporate Sales Development, Revenue Management, Sales Operations, Market Development, and U.S. and international-based DL, JV, and SkyTeam partners.
