Summary of Responsibilities
Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You’ll assist the drive-in restaurant’s General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.
Specific Duties and Responsibilities
· Manages, trains, monitors and coaches Team/Crew Members, Carhops and Skating Carhops.
· Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
· Performs restaurant opening and/or closing duties.
· Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control.
· Completes weekly inventory as needed.
· Assists in administrative duties including maintaining files, records and all required documentation.
· Immediately and respectfully responds to guests request. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
Qualifications
· Ability to work irregular hours, nights, weekends and holidays
· General knowledge and understanding of the restaurant industry required
· Effective communication skills; basic math, reading and computer skills
· Ability to follow directions and work with autonomy once given directions