Community Case Manager
Behavioral Health | Community-Based Services | Full-Time
$43,000.00 - $45,000 + Bonus Opportunities + Benefits + PTO + Mileage Reimbursement
Are you passionate about helping individuals and families navigate mental health services and community resources? Join a mission-driven behavioral health organization where your work directly impacts lives every day.
At True Mental Health Services, we believe in compassionate, innovative, and effective behavioral healthcare that empowers individuals to achieve optimal wellbeing. We are seeking a dedicated, organized, and community-focused Community Case Manager to support clients in accessing critical mental health, medical, educational, financial, and social support services.
If you thrive in community-based behavioral health, enjoy building meaningful client relationships, and want a role where every day brings purpose, we encourage you to apply.
Why Join Our Team?
Community-based, meaningful work that changes lives
Flexible schedule with field independence
Bonus Opportunity & Mileage reimbursement for community travel
Performance-based bonus opportunities
Supportive team environment and leadership
Opportunity for professional growth in behavioral health
Mission-driven organization focused on compassionate care
Diverse and collaborative workplace culture
What You’ll Do
As a Community Case Manager, you will provide comprehensive case management services to individuals experiencing mental health and behavioral health challenges in both home and community settings.
Key Responsibilities
Conduct service needs assessments and ongoing client evaluations
Develop, implement, and review individualized service plans
Connect clients and families with community resources and support services
Coordinate care with providers, families, schools, medical professionals, and community agencies
Advocate for clients to obtain needed services and benefits
Monitor client progress and adjust services as needed
Assist with discharge planning and aftercare coordination
Maintain accurate clinical documentation and case notes within required timeframes
Participate in daily team meetings and case reviews
Complete chart audits and ensure Medicaid compliance standards are met
Serve as a liaison between clients, families, referral sources, and providers
Support clients experiencing psychiatric, substance use, or crisis-related challenges
Maintain professionalism and compassionate care in all interactions
Ideal Candidate
We are looking for professionals who are:
Compassionate and client-centered
Organized with strong time management skills
Comfortable working independently in the field and visiting clients in homes, group facilities, and hospitals
Skilled at building rapport with diverse populations
Knowledgeable about community resources and behavioral health systems
Able to remain calm and professional in high-stress situations
Enthusiastic about helping underserved populations
Qualifications
Required Education
Bachelor’s Degree from an accredited college or university in one of the following: Psychology, Social Work,
Medicine, Nursing, Rehabilitation Counseling, Sociology, Human Growth and Development, Gerontology, Special Education, Educational Psychology, Early Childhood Education, Early Childhood Intervention, Child Development Therapy, Human Services, Human Development, Family Studies Or a related behavioral health field
Additional Requirements
Valid Texas driver’s license with acceptable driving history
Reliable transportation with proof of insurance
Ability to pass criminal background screenings
Ability to transport clients in personal vehicle
Comfortable providing services in homes and community settings
Preferred
Bilingual candidates strongly encouraged to apply
Experience in behavioral health, community mental health, or social services preferred
Work Environment
This is a primarily field-based role requiring travel throughout the community and client homes. Candidates should be comfortable working in various community environments and supporting individuals experiencing mental health crises or significant life stressors.
Make a Difference
If you are looking for a rewarding behavioral health career where your compassion, advocacy, and case management skills can truly impact lives, apply today.
Join a team committed to helping individuals and families thrive.
True Mental Health Services is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. True Mental Health Services also prohibits bullying and harassment of applicants or employees based on any of these protected categories. True Mental Health Services is committed to maintaining a Drug-Free Working in compliance with all applicable state and federal laws. If you require accommodations under the Americans with Disabilities Act, please notify True Mental Health Services during the interview process.
