The Team You Will Join
The Metrics & Reporting team is responsible for producing operational and leadership reporting primarily for the Regional Business Service & Implementation, Operations, Billing and Remittance teams. Acting as a trusted partner, the Metrics & Reporting team translates complex data from many different systems into clear, actionable insights. This team plays a critical part in ensuring leadership and operational teams have reliable, actionable insights while continuously improving how reporting is delivered.
The Opportunity
The Senior Metrics Consultant is an experienced data and reporting professional responsible for leading the ownership, optimization, and ongoing enhancement of enterprise reporting solutions. This role supports operational performance, leadership decision‑making, and continuous improvement by delivering accurate, scalable, and business‑aligned reporting through a combination of strong technical expertise and deep understanding of stakeholder needs.
Success in this role requires strong technical skills with Alteryx and Power BI along with advanced problem-solving and quantitative/analytical thinking skills.
This role is responsible for optimizing and automating existing report processes in addition to developing new reporting based on stakeholder requirements. This role supports operational performance, leadership decision making, and continuous improvement by delivering accurate, scalable, and business aligned reporting through a combination of strong technical expertise and deep understanding of stakeholder needs.
Key Responsibilities
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Design, build, and maintain complex reports, scorecards, and dashboards using Power BI and Alteryx, presenting data in clear, accessible formats for business partners and executive audiences.
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Compile, track, and analyze operational and transactional data including trend analysis, variance identification, and actual vs. plan comparisons. Translate findings into actionable observations and recommendations.
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Develop and maintain Alteryx workflows to automate complex data analysis, review existing reporting procedures, and implement process improvements that drive efficiency.
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Manage and contribute to projects spanning short- and long-term business planning, recommend metrics to track, and develop methods for how data is captured, stored, and reported.
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Own an assigned report portfolio, provide backup support to peers, and partner with management to deliver executive summaries and reporting that inform key business decisions.
Required Qualifications
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5+ years of related work experience creating and automating complex Alteryx reports, dashboards, and workflows along with Microsoft Excel utilizing x-lookup, v-lookup, linked tables, power query, pivot tables and Visual Basic.
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2+ years of experience creating Power BI Dashboards to automate business reports and processes.
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Excellent communication skills (verbal and written) when interfacing with Senior Leaders and Executives.
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Ability to work collaboratively to improve processes using strong problem solving and analytical thinking skills.
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High school Diploma or GED equivalent.
Preferred Qualifications:
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Core or Advanced certification in Alteryx.
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Understanding of operations, billing metrics and processes including forecasting cand goal setting.
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College degree or higher education.
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to make a difference in the lives of our customers.
