ESSENTIAL DUTIES & RESPONSIBILITIES
- Evaluate risks for acceptance, renewal, modification, or declination within established departmental underwriting criteria and individual authority documents to produce an underwriting profit.
o Analyze underwriting information such as applications, change requests, inspections, credit reports, MVR's, cost estimators. Evaluate alternative outcomes, make appropriate underwriting decisions and include proper and accurate file documentation. The gauge of this duty will be underwriting audit scores and total profitability of the territory.
o Answer questions from agents and other team members concerning risk analysis, eligibility, underwriting rules, rating and company practices and procedures.
- Evaluate the underwriting results of the assigned territory and make recommendations for corrective action, as necessary. Participate as needed with feedback for Product Managers, evaluation of the agency force and development of underwriting guidelines. The size of your territory, reflected by the total written premium, is indicative of the level of responsibility, underwriting capability, organizational skills and marketing skill demonstrated
- Communicate with agents, in a business-like manner:
o Explain the reasons behind underwriting decisions.
o Demonstrate flexibility and adaptability as risk conditions or market conditions change.
o Build professional working relationships with agents, customers, and other company personnel.
o Use persuasion and influencing skills to encourage application submissions and business retention, selling the appropriate coverages and promoting loss control measures.
- Look up policy information on the computer and possess a working knowledge of systems and databases to facilitate in answering policy, coverage, and billing questions.
- Participate in marketing efforts, including individual agency visits, company/agency meetings, and/or training sessions.
- Complete special assignments.
- Other duties as assigned.
