UX Designer/ Research Position Summary
We are seeking an experienced UX Designer/ Research to support our Finance Applications within the Experience Enablement organization. This individual will be responsible for leading end-to-end UX activities—from user research through high-fidelity design—while partnering closely with Business and Technology stakeholders in a complex enterprise environment.
The ideal candidate is a seasoned UX professional who is equally comfortable facilitating discovery sessions, conducting user research, creating polished designs in Figma, and navigating cross-functional stakeholder relationships. This role requires someone who can operate independently with minimal oversight and help strengthen collaboration between UX, Business, and Engineering teams.
Key Responsibilities User Research & Discovery
- Plan and conduct qualitative user research, including stakeholder interviews and contextual inquiry.
- Facilitate discovery workshops and design thinking sessions.
- Conduct usability testing and synthesize findings into actionable recommendations.
- Present research insights to business and technology stakeholders.
UX Design
- Translate research findings into user journeys, process flows, wireframes, and interactive prototypes.
- Produce high-fidelity UI designs using Figma.
- Collaborate closely with engineering teams to ensure successful implementation.
- Iterate designs based on stakeholder feedback and usability findings.
Stakeholder Collaboration
- Build trusted relationships across Business, Product, and Technology organizations.
- Facilitate alignment between business objectives and technical constraints.
- Communicate design rationale effectively to both technical and non-technical audiences.
- Help foster a collaborative UX culture by strengthening partnerships across cross-functional teams.
Required Qualifications
- 10+ years of UX Design experience in enterprise environments.
- Demonstrated experience owning end-to-end UX projects from discovery through delivery.
- Strong qualitative research experience, including:
- Stakeholder interviews
- Workshop facilitation
- Usability testing
- Research synthesis
- Advanced proficiency with Figma.
- Experience creating:
- User flows
- Wireframes
- Interactive prototypes
- High-fidelity UI designs
- Experience collaborating directly with engineering teams throughout implementation.
- Excellent communication, presentation, and facilitation skills.
- Proven ability to work independently with minimal supervision.
- Experience designing internal enterprise applications.
- Financial Services or FinTech experience.
- Experience working within large, matrixed organizations.
- Experience balancing business needs with technical constraints.
- Ability to influence stakeholders without direct authority.
- Experience supporting organizational change through collaborative design practices.
Compensation, Benefits and Duration
Minimum Compensation: USD 45,000
Maximum Compensation: USD 160,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full-time employees.
This position is not available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
