Amex Digital Labs: This team is responsible for catalyzing digital innovation at American Express by originating, and scaling products and platforms that matter to our customers’ digital lives. We are a fast-paced global team that leverages emerging technologies to develop digital payment and financial services products, AI-powered customer service solutions, and engaging membership experiences. We value creativity, customer centricity, and experimentation and often collaborate with top technology companies and strategic partners to bring the next generation of products to market.
Required Qualifications
- Currently enrolled in a full-time Bachelor’s degree program
Students must have a graduation date between December 2027 and June 2028
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Preferred Qualifications:
- Passion for Technology: Demonstrated interest in fintech, emerging digital technologies and customer focused design.
- Customer Centricity: Ability to empathize with customers, understand needs and use customer feedback to inform product decisions.
- Growth Mindset: Possesses a Growth Mindset approach, aims to think beyond the obvious, solve problems and deliver solutions. Consistently seeks feedback from a diverse group of colleagues and partners, demonstrating clear actions taken to respond.
- Curiosity: Great teammate who is naturally curious about how things work, flexible, and accepts ambiguity.
- Bias for Action: Proactive and self-motivated with a desire to take ownership of tasks and drive them to completion.
- Problem-Solving: Strong analytical and creative problem-solving skills with the ability to derive insights from data and identify innovative solutions for our customers.
- Communication: Excellent communication skills, both written and verbal, to partner effectively with team-members and cross functional partners. Ability to translate technical requirements to non-technical audiences is a plus.
Adaptable: Willingness to adapt to changing priorities and ready to tackle new challenges.
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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit out Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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