Are you an organized, friendly, and detail-oriented person who enjoys helping others? Do you want to be part of a supportive team where you can make a difference in patients' lives? If so, we’d love to meet you!
We are an independent, patient-focused Pediatric Dentistry + Orthodontics practice looking for an organized and friendly Front Desk Receptionist to join our team!
Why Join Us?
- Established & Trusted Practice – We have been proudly serving our community for over 50 years with a reputation for excellence.
- Supportive & Team-Oriented Culture – We value teamwork, professional growth, and a fun, rewarding work environment.
- Competitive Pay & Benefits – We recognize your experience and skills with excellent compensation and perks!
Responsibilities:
- Greet and check in patients with a smile, making families feel welcome and at ease
- Answer phone calls, texts, and emails in a friendly and professional manner
- Schedule and confirm appointments, ensuring smooth office flow
- Verify and process dental insurance claims accurately
- Review treatment plans and financial responsibilities with parents
- Collect and process payments with attention to detail
- Maintain patient records and ensure HIPAA compliance
- Assist with office organization, filing, and administrative tasks
- Collaborate with our team to create an exceptional patient experience
What We’re Looking For:
- ✅ Friendly & Professional – You’ll be the first point of contact for our patients, so a warm and welcoming demeanor is a must!
- ✅ Strong Communicator – Comfortable interacting with patients in person, on the phone, and via email/text.
- ✅ Organized & Detail-Oriented – You can juggle multiple tasks while keeping the front office running smoothly.
- ✅ Tech-Savvy – Experience with DOX is a plus, but we’re happy to train the right candidate. Basic computer skills are required.
- ✅ Team Player – We work as a team and need someone who enjoys collaborating and jumping in where needed.
- ✅ Experience in a Dental or Medical Office is Preferred, but we are open to training the right candidate!
Job Types: Full-time, Part-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Continuing education credits
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid sick time
- Paid time off
- Retirement plan
Ability to Commute:
- Concord, MA 01742 (Required)
Work Location: In person
