About the Role:
We’re looking for a highly organized Office Manager to oversee daily operations, streamline administrative processes, and ensure top-notch customer service. This role requires strong attention to detail, time management skills, and the ability to coordinate between customers, staff, and vendors.
- Key Responsibilities:
Oversee office operations, ensuring smooth communication and workflow.
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Manage customer interactions, including inbound/outbound calls, emails, and showroom visits.
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Schedule and coordinate estimates, installations, and follow-ups.
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Process accounts receivable, reconcile sales and accounting software transactions, and prepare bank deposits.
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Review order confirmations from vendors for accuracy.
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Assist with payroll processing and timesheet reconciliation.
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Support estimators with customer follow-ups and job scheduling.
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Work with technicians and vendors to troubleshoot field issues and find solutions.
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Maintain organized filing systems for estimates, work orders, and customer records.
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Qualifications:
✅ Preferred: 1-2 years of experience in residential glass (ordering, estimating, or office/project management).
✅ High school diploma or equivalent (college degree preferred).
✅ Proficiency in Microsoft Office (Word, Excel); QuickBooks Online experience is a plus.
✅ Excellent verbal and written communication skills.
✅ Ability to pass a background check and drug test.
- Eligibility for company benefits is optional and contingent upon completion of an initial employee probationary period.
