Community Engagement Specialist
Ontario, CA (Southern California Region) | Full-Time
Make an Impact. Build Relationships. Change Lives.
Prime Providers is seeking a highly motivated and relationship-driven Community Engagement Specialist to join our growing team based out of our Ontario, California office.
This role is responsible for developing strategic partnerships, increasing community awareness, and driving referral growth throughout the Inland Empire, Riverside County, and San Diego territories. As a key member of our Business Development team, you will serve as the face of Prime Providers within the community while helping families access critical healthcare and support services.
If you thrive in a fast-paced environment, enjoy networking, and are passionate about making a difference in the lives of others, we want to hear from you.
Territory Coverage
This position is based out of our Ontario office and supports growth and community engagement efforts throughout:
- Inland Empire
- Riverside County
- San Diego County
Regular local travel throughout assigned territories is expected.
What You'll Do
Business Development & Community Engagement
- Develop and maintain referral relationships with Regional Centers, hospitals, physicians, discharge planners, case managers, schools, healthcare providers, and community organizations.
- Execute outreach strategies that drive referral growth and increase market presence.
- Represent Prime Providers at community events, resource fairs, conferences, networking events, and professional meetings.
- Identify opportunities to expand services and strengthen community partnerships.
Referral Growth & Relationship Management
- Generate and maintain a robust referral pipeline.
- Serve as the primary liaison for referral sources within assigned territories.
- Track outreach activities, referral trends, and growth opportunities.
- Collaborate with operational and clinical teams to ensure a seamless referral experience.
Community Education & Advocacy
- Conduct presentations, in-services, and educational workshops.
- Promote awareness of Prime Providers' services and programs.
- Advocate for individuals and families seeking healthcare and community-based services.
What We're Looking For
Required Qualifications
- Associate degree in Healthcare Administration, Public Health, Social Work, Business, Marketing, or related field.
- Minimum 3 years of experience in healthcare outreach, community engagement, admissions, business development, or related healthcare settings.
- Proven ability to build and maintain professional relationships.
- Excellent communication and presentation skills.
- Strong organizational and time management abilities.
- Valid California Driver's License and reliable transportation.
Preferred Qualifications
- Bachelor's degree.
- Experience working with Regional Centers, Home Health, Behavioral Health, Nursing, or Community-Based Services.
- Existing relationships within Southern California healthcare and community service networks.
- Bilingual abilities are a plus.
Compensation & Benefits
Competitive Compensation Package
- Competitive base salary
- 5% annual KPI-based incentive opportunity
- Travel and mileage reimbursement for business-related travel
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- California Paid Sick Leave
- Six (6) Paid Company Holidays
- Professional development and growth opportunities
- Ongoing training and leadership support
What Success Looks Like
Success in this role will be measured through key performance indicators including:
- Referral growth
- New partnership development
- Community outreach activity
- Market expansion initiatives
- Lead generation and conversion
- Relationship retention and engagement
- Territory growth performance
Why Join Prime Providers?
At Prime Providers, we believe that meaningful relationships create meaningful outcomes. You'll join a mission-driven organization committed to improving lives through compassionate care, innovative solutions, and strong community partnerships.
Collaboration Integrity Compassion Creativity Consistency
If you're looking for an opportunity to grow your career while making a lasting impact across Southern California communities, we'd love to meet you.
Pay: $70,500.00 - $72,500.00 per year
Work Location: In person
