The Learning and Development Specialist assists NLHD managers with developing a culture of continuous learning for all staff to ensure high quality service delivery. Plans and deploys the Annual Employee Summit. Maintains and builds the LMS of NLHD. Ensures compliance to annual competencies for accreditation and regulatory agencies.
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Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives
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Design, plan, organize, or direct new employee and departmental orientation, and leadership development programs for employees, including physicians/providers
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Devise programs to develop executive potential among employees in lower-level positions
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Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials
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Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
Values
i - Innovation
"Think Forward" "Set Out-Of-The Box Goals" "Exploring new possibilities" I am the change agent that advocates for our customers. I think outside of the box to create Exceptional experiences that set us apart. I look for solutions and think of new ways to solve problems, even if it is outside of my department.
C - Compassion
"Demonstrate genuine concern" "Display a Selfless attitude" I show kindness in every interaction. I strive to build trust with our co-workers and customers. I will communicate with our co-workers and customers in a way they understand. I will make time to address our co-workers and customers' needs.
A - Accountability
"Show integrity" "Accept Ownership & Responsibility" I will demonstrate integrity by doing the right thing, being honest and having strong moral principles. When mistakes occur, I take the necessary steps to correct them, without dismissing patient concerns and follow through until resolution. I fully document actions taken to ensure continuity of care. I communicate expectations and follow up within defined time frames and provide updates as I understand them for my customers and teammates.
R - Respect
"We value diversity" "Respect is earned" I treat all people with dignity and respect, regardless of their beliefs. I do not use negative/derogatory language. I accept constructive feedback and suggestions for the greater good.
E - Empowerment
"Share Knowledge" "Take Action" I will share knowledge to empower others and encourage them to make informed decisions. I encourage others to reach their full potential. I will encourage trying new things, diverse ideas, and learning from our mistakes. I have the freedom to do what is right for our customers.
ORGANIZATION EXPECTATIONS:
Communication
The process of sending and receiving messages with words, verbally, written or in sign language.
Customer Focus
Identifying and responding to current and future patient and other customers’ needs; providing excellent service to internal and external patients and other customers.
Initiative
Identifying and dealing with issues proactively and persistently; seizing opportunities that arise.
Self-Development
Lifelong, voluntary, and self-motivated learning.
Teamwork
Effectively work and complete assignments in group settings. Works independently and cooperatively with others to achieve common goals.
Minimum Qualifications
Education
- Registered Nurse with 5 year’s experience required.
- Bachelor of Science in Nursing (BSN) preferred.
- Master of Science in Nursing (MSN), Nursing Education, Leadership, or related field preferred.
Licensure
- Current unrestricted Registered Nurse (RN) license in the State of New Mexico or compact state eligibility.
Experience
- Minimum three (5) years of clinical nursing experience required.
- Minimum two (2) years of leadership, preceptor, educator, or staff development experience preferred.
- Rural healthcare experience preferred.
Certifications
Required within established timeframe:
Preferred:
- Certified Nurse Educator (CNE)
- ACLS/PALS/NRP as appropriate to facility needs
If you are a current employee or have previously worked for Nor-Lea Hospital District, please contact the Human Resources Department at [email protected] for your correct username and password.
Nurse Educator
Department
Organizational Learning and Development
Reports To
Chief Human Resource Officer
Position Summary
The Nurse Educator is responsible for planning, coordinating, implementing, and evaluating educational programs that support clinical competency, regulatory compliance, quality improvement, patient safety, and professional development for nursing and clinical staff. The Nurse Educator promotes evidence-based practice and ensures staff education aligns with the standards of the DNV Healthcare USA Inc., state and federal regulations, organizational policies, and rural healthcare best practices.
The Nurse Educator collaborates with department leaders to identify learning needs, develop competency-based training programs, support orientation and onboarding, and foster a culture of continuous learning and patient safety throughout the organization.
Essential Duties and Responsibilities
Clinical Education and Staff Development
- Develop, coordinate, and deliver orientation programs for new nursing staff and clinical personnel.
- Design and implement annual education plans based on organizational goals, regulatory requirements, quality indicators, and identified competency gaps.
- Provide ongoing education utilizing adult learning principles and evidence-based practices.
- Facilitate classroom instruction, simulation training, skills validation, online learning, and bedside coaching.
- Assist staff in achieving professional development goals and specialty certifications.
- Hold instructor certification for:
ACLS
PALS
BLS
ENA: TNCC
ENA: ENPC
Moderate Sedation
Competency Management
- Develop and maintain competency assessment programs for all nursing personnel.
- Coordinate initial, annual, and ongoing competency validation in accordance with DNV standards.
- Ensure competency documentation is complete, current, and readily available during surveys.
- Monitor training compliance and collaborate with leadership to address deficiencies.
- Validate high-risk, low-volume skills through simulation and competency assessments.
Regulatory and Accreditation Compliance
- Maintain knowledge of DNV standards, CMS Conditions of Participation, New Mexico Board of Nursing regulations, and other applicable regulatory requirements.
- Assist departments in preparing for accreditation and regulatory surveys.
- Participate in policy review and revision to ensure regulatory compliance.
- Monitor required annual education programs including:
Infection Prevention
Patient Safety
Emergency Preparedness
HIPAA
Workplace Violence Prevention
Restraint Education
Medication Safety
Cultural Competency
Hazardous Materials
Age-Specific Care
- Maintain educational records and documentation consistent with accreditation requirements.
Quality Improvement and Patient Safety
- Collaborate with Quality, Risk Management, and Infection Prevention departments to identify educational needs based on:
Patient outcomes
Incident reports
Near misses
Regulatory findings
Quality metrics
- Participate in performance improvement initiatives.
- Develop education plans to address identified opportunities for improvement.
- Promote a culture of safety and high reliability.
Leadership and Consultation
- Serve as an educational resource for nursing leadership and clinical staff.
- Assist managers with performance improvement plans related to clinical competency.
- Support implementation of new equipment, technology, policies, and clinical practices.
- Participate on organizational committees as assigned.
- Assist with succession planning and leadership development initiatives.
Rural Healthcare Support
- Develop cross-training opportunities to enhance workforce flexibility.
- Support clinical staff working in multiple care settings including inpatient, emergency, outpatient, specialty clinics, surgical services, and rural health clinics.
- Assist in developing educational programs tailored to rural healthcare challenges and limited-resource environments.
- Coordinate educational partnerships with local schools, colleges, and healthcare organizations.
Minimum Qualifications
Education
- Registered Nurse with 5 year’s experience required.
- Bachelor of Science in Nursing (BSN) preferred.
- Master of Science in Nursing (MSN), Nursing Education, Leadership, or related field preferred.
Licensure
- Current unrestricted Registered Nurse (RN) license in the State of New Mexico or compact state eligibility.
Experience
- Minimum three (5) years of clinical nursing experience required.
- Minimum two (2) years of leadership, preceptor, educator, or staff development experience preferred.
- Rural healthcare experience preferred.
Certifications
Required within established timeframe:
Preferred:
- Certified Nurse Educator (CNE)
- ACLS/PALS/NRP as appropriate to facility needs
Knowledge, Skills, and Abilities
- Knowledge of adult learning principles.
- Knowledge of DNV accreditation standards and CMS regulations.
- Strong understanding of competency-based education.
- Ability to facilitate classroom, virtual, and simulation-based learning.
- Strong communication and presentation skills.
- Ability to analyze quality data and identify educational needs.
- Proficiency with learning management systems (LMS), electronic health records, and Microsoft Office applications.
- Ability to work independently and collaboratively across departments.
Physical Requirements•Frequent standing, walking, bending, and reaching.
- Ability to demonstrate clinical procedures and competencies.
- Ability to lift up to 25 pounds occasionally.
- Ability to travel between facility locations as needed.
Performance Indicators
The Nurse Educator's performance will be measured through:
- Annual education completion rates
- Staff competency compliance rates
- Orientation program effectiveness
- Survey readiness outcomes
- Quality improvement initiatives supported
- Reduction in competency-related incidents
- Staff satisfaction and educational engagement metrics
- Regulatory and accreditation compliance outcomes
