OB TITLE: Cashier
EMPLOYER: Auto Fit USA LLC
DEPARTMENT: Accounting
REPORTS TO: Accounting Manager
SUMMARY: Receives payment in the form of cash, checks, and credit cards from customers and/or employees in exchange for goods or services.
DUTIES AND RESPONSIBILITIES:
-
Greets customers in a courteous and professional manner, by name when possible.
-
Request customer feedback, including Google reviews to improve service quality.
-
Operates cash register; computes amount due.
-
Receives payment from customers and/or employees; makes a change as needed; issues receipts.
-
Refunds cash or issues credit to customers for returned merchandise.
-
Reconciles cash register tape with cash and receipts on hand at end of shift.
-
Produces reports as requested.
-
Performs other related duties as assigned by management.
QUALIFICATIONS:
-
High School Diploma/GED equivalent required.
-
Must be bilingual, in English, and Spanish.
-
Excellent customer service skills.
-
Ability to maintain a friendly demeanor when working under pressure.
-
Working knowledge of payment methods.
-
Proficiency with figures.
-
Creative, flexible, and innovative team player
-
Professional appearance and demeanor.
-
Ability to understand and follow written and verbal instructions.
-
Ability to effectively communicate with people at all levels and from various backgrounds.
-
Must be able to speak, read, write, and understand English and Spanish.
-
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
COMPETENCIES:
-
Customer Service-Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Response to requests for service and assistance; Meets commitments.
-
Teamwork-Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
-
Adaptability-Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
-
Dependability-Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
-
Continually required to stand, sit, and walk.
-
Continually required to utilize hand and finger dexterity.
-
Continually required to talk or hear.
-
Continually utilize visual acuity to use a keyboard.
JOB TYPE:
SCHEDULE:
-
Store Hours: Monday-Friday 8 AM-6 PM, Saturday 8 AM-3 PM
-
Require working some Saturdays.
PAY:
BENEFITS
-
Dental, Health, & Vision Insurance
-
Short & Long Term Disability Insurance
-
Accidental, Critical & Hospital Indemnity Insurance
-
Term Life Insurance
-
401K
-
Employee Discounts
-
Accident Emergency Treatment Benefit
-
Paid Time Off