Meet DPI
Downtown Phoenix Inc. (DPI) is a community-building organization that delivers enhanced municipal services to the Downtown Business Core, marketing and event services to Greater Downtown, and manages the work plans for Phoenix Community Alliance and the Downtown Phoenix Community Development Corporation. DPI and its affiliate organizations are committed to making Phoenix a vibrant urban destination and one of the nation’s great cities.
DPI’s mission is to facilitate collaboration, cultivate connections, and contribute to both the growth and vitality of our community. To generate progress on issues, work toward sustainable growth and build a stronger, more inclusive city core that generates positive perceptions, memorable experiences and a sense of pride in Downtown.
Job Brief:
The Program Manager plays a key role in advancing Downtown Phoenix Inc.’s mission by leading placemaking initiatives, managing community-facing programs, and supporting stakeholder engagement efforts across Greater Downtown. This role blends program ownership, cross-department collaboration, and on-the-ground execution, with a strong emphasis on public realm improvements, volunteer engagement, and community connection.
Job Duties:
Placemaking & Public Realm Initiatives
- Identify, plan, and implement mission-based placemaking initiatives, including public art, wayfinding, pedestrian enhancements, walkability improvements, pop-up activations, and other public space projects.
- Support placemaking-led activations that enhance the experience of residents, workers, and visitors in Downtown Phoenix.
Downtown Banner Program
- Manage the Downtown Street Pole Banner Program, including scheduling, client communication, production coordination, and execution.
- Collaborate cross-departmentally with Streets, Administration, and Marketing + Events to ensure timely installation and continued program growth.
Flock Volunteer Program
- Manage the Flock Volunteer Program by building relationships with nonprofit partners, coordinating volunteer opportunities, preparing communications, and providing on-site support.
- Grow and maintain meaningful volunteer engagement aligned with DPI’s mission and stakeholder priorities.
Stakeholder Engagement & Communications
Maintain accurate stakeholder contact records and engage in regular email and in-person communication with stakeholders, including residential properties, to raise awareness of DPI programs, services, initiatives, and events.
- Attend community meetings as needed and route stakeholder feedback to appropriate DPI teams.
Events & Activation Support
- Support DPI-produced, co-produced, sponsored, and community events by assisting with logistics such as ideation support, community outreach, vendor coordination, permitting support, materials preparation, and day-of execution.
- Serve as a point of support for placemaking-oriented events and activations, with particular focus on engagement with residential and office towers.
Collaboration & Internal Support
- Work collaboratively with other DPI departments, including Ambassadors, Clean + Green, Marketing, PCA, and Administration.
- Utilize project management tools (e.g., Asana) to track initiatives, timelines, and deliverables.
Qualifications
- Bachelor’s degree preferred (a degree in urban planning or related field is a plus)
- 3–5 years of experience in event organization, community engagement, or marketing
- Willingness to work some non-traditional hours to support events
- Experience working with small businesses and property management
- Experience using Customer Management Systems (CRM)
- Ability to lift up to 50 lbs.
- Work outside as needed
Desired Professional/Personal Characteristics
- Strong understanding of the Downtown Phoenix neighborhood
- Service-minded with a collaborative spirit
- Comfortable managing responsibilities and contributing ideas while working under direction
- Ability to multi-task and adapt quickly to new opportunities and challenges
- Engaging personality and strong people skills
Why Join DPI?
You’ll join a dedicated, mission-driven team working at the heart of one of the most dynamic downtowns in the country. This is your chance to make an impact in the community through lasting relationships with business owners, creatives, and city leaders.
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
