Job Description
Job Experience: Required in Medical Field as receptionist
Medical Office Receptionist Job Responsibilities include, but not limited to:
Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Medical Office Receptionist Job Duties include, but not limited to:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Collects patient responsibility fees and sets up payment plans as necessary. Responsible for reconciling and depositing collections on a daily basis.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Physically able to stand or walk for extended periods and lift, push, or move items or equipment up to 25–50 pounds as needed
- Flexibility to travel to satellite or remote clinic locations approximately 25% of the time, as required by practice needs
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Prepare and clean treatment rooms, patient areas and medical instruments
- Demonstrates strong communication and interpersonal skills, delivering compassionate, patient-centered care
- Excellent organizational skills with the ability to prioritize multiple tasks in a dynamic, fast-paced healthcare environment
- Maintains strict adherence to HIPAA, patient confidentiality, and clinical safety standards
- Strong typing skills with the ability to enter data quickly and accurately, ensuring timely and precise record keeping
- Solid knowledge of computers and demonstrated ability to quickly learn new software applications and medical equipment
Medical Office Receptionist Skills and Qualifications include, but not limited to:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus
Job Type: Part-time
Salary: $10.00 to $15.00 /hour
Job Types: Part-time, PRN
Pay: $10.00 - $15.00 per hour
Benefits:
Experience:
- Medical Terminology: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
License/Certification:
- Certified Medical Assistant (Preferred)
Willingness to travel:
Work Location: In person
