At Blue Ridge Vascular & Endovascular Institute, we are building something truly special, and we are excited to invite talented professionals to be part of it from the ground up. This is a new, comprehensive vascular and endovascular practice integrating a modern outpatient clinic, a full non-invasive vascular laboratory, and an advanced office-based angiographic lab—designed to transform how vascular care is delivered in the Virginia Blue Ridge region and beyond. We are deeply patient-centered, providing a coordinated and seamless approach to evaluation, treatment, and longitudinal follow-up for patients with carotid disease, aortic disease, peripheral arterial disease, and venous disease. Our cohesive, high-performing team is led by Joshua D. Adams, MD, the busiest vascular surgeon in the region and The Roanoker Magazine 2025 Top Vascular Surgeon. We offer a supportive, collegial environment that values clinical excellence, professional autonomy, and practicing at the very top of your scope—while helping shape the future of an innovative vascular institute.
Overview
Candidates with eClinicalWorks experience, referral coordination, prior authorization, or specialty scheduling experience will receive priority consideration. Blue Ridge Vascular & Endovascular Institute is a newly established, physician-led vascular and endovascular practice integrating an outpatient clinic, non-invasive vascular laboratory, and office-based angiographic lab. We are seeking a highly organized, patient-focused Patient Access & Administrative Coordinator to serve as a central member of our front-office and administrative team, supporting patient access, scheduling, insurance coordination, and daily clinic operations.
This role combines front-desk, medical secretary, and authorization responsibilities and is ideal for someone who thrives in a fast-paced specialty practice, enjoys coordinating complex care, and takes pride in delivering a seamless, professional patient experience.
Key Responsibilities
Patient Access & Front Office Operations
- Greet patients and visitors in a courteous, professional, and welcoming manner
- Serve as the first point of contact for patients in person and by phone
- Schedule, confirm, and manage clinic visits, diagnostic studies, and procedures
- Check patients in and out efficiently while maintaining smooth clinic flow
Insurance Verification & Prior Authorization
- Verify patient demographics and insurance coverage
- Obtain and track prior authorizations and referrals for diagnostic studies and vascular procedures
- Communicate with insurance companies regarding coverage, authorizations, and peer-to-peer coordination as needed
- Collaborate with clinical staff and billing partners to ensure authorization accuracy and timeliness
Administrative & Medical Records Support
- Maintain accurate, organized medical records including scanning, indexing, and data entry
- Handle inbound and outbound communications with patients, providers, and external facilities
- Assist with referrals, transfer of records, and coordination of care
- Provide general administrative support including transcription, correspondence, filing, and report generation
Quality, Compliance & Team Collaboration
- Ensure HIPAA compliance and protection of patient confidentiality
- Support quality assurance initiatives and workflow improvements
- Coordinate closely with physicians, clinical staff, and administrative leadership to support daily operations
Qualifications
- Prior experience in a medical office, specialty clinic, or healthcare setting required
- Strong working knowledge of scheduling, insurance verification, and prior authorization processes
- Excellent communication, organization, and multitasking skills
- Attention to detail with the ability to manage competing priorities
- Familiarity with EMR systems and medical office workflows, eClinical Works experience preferred
What We Offer
- Competitive compensation based on experience
- Comprehensive benefits package
- Paid time off and holidays
- Supportive, physician-led environment
- Opportunities for professional growth as the practice expands
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- medical office: 2 years (Preferred)
Ability to Commute:
- Roanoke, VA 24018 (Preferred)
Work Location: In person
