Department: Cupboard
Reports to: Program Director
Job Title: Receptionist; The Cupboard Kosher Food Pantry
Classification: Professional, Part-Time/ Hourly Non-Exempt
Summary: The Receptionist serves as the first point of contact for clients, volunteers, donors, and community partners. This role is vital in ensuring a warm, organized, and responsive front office, supporting day-to-day operations of the food pantry with professionalism and compassion.
Responsibilities:
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Greet visitors, clients, and volunteers with a friendly and respectful attitude
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Answer incoming phone calls and direct inquiries appropriately
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Respond to email inquiries or route messages to appropriate staff
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Assist clients with check-in and intake procedures
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Maintain confidentiality and dignity of all clients and visitors
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Schedule appointments or food pick-up times when necessary
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Help maintain accurate records and update the client database
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Distribute informational materials or forms to clients and visitors
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Support administrative tasks such as data entry, filing, and photocopying
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Ensure the reception area is tidy, organized, and stocked with necessary supplies
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Maintain and order office supplies; monitor inventory
- Collaborate with staff and volunteers to support pantry operations
Benefits & Perks:
At Goodman JFS, we’re proud to offer a comprehensive and competitive benefits package, including:
- Generous Paid Time Off (PTO)
- Paid Jewish and Federal Holidays
- Medical, Dental, and Vision Insurance
- Gap Insurance, Life Insurance, Short-Term and Long-Term Disability
- 403(b) Retirement Plan
- Special Gym Membership Discounts
- And much more!
We’re committed to supporting the health, well-being, and work-life balance of our team.
The company is an Equal Opportunity Employer. In accordance with State and Federal law, GJFS will not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, pregnancy, marital status, political affiliation, sexual orientation, gender identity or expression or other protected status in hiring, promoting, demoting, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other compensation. Opportunity is provided to all employees based on qualifications and job requirements.
Persons with mental or physical disabilities are eligible if they can perform essential functions of the job after reasonable accommodation is made to their known limitations. If accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
GJFS and its employees support through policy, procedure, and action the right of disabled persons, prospective staff, and persons served to equal access to services and employment. GJFS considers all applicants with disabilities for employment using the same criteria as they are used for the employment of persons without disabilities.
We are a Drug-Free Workplace. This position is contingent upon the completion and passing of a Level 2 Criminal Background check, driver’s license screening, and drug screening. Employment is probationary for a period of 60 days from the date of hire. Management retains the discretion to add or change the duties of the position at any time.
Qualifications:
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High school diploma or equivalent required
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Prior receptionist, front desk, or customer service experience preferred
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Strong communication and interpersonal skills
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Ability to multitask and remain calm under pressure
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Proficiency in Microsoft Office and basic data entry
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Sensitivity to issues of food insecurity and ability to interact respectfully with diverse populations
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Bilingual (especially Spanish or other prevalent community language) a plus
Work Environment:
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Warehouse environment with frequent interaction with clients from varied backgrounds
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May involve occasional lifting of supplies (up to 20 lbs.)
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Schedule will be Monday–Thursday, 9:00 am – 4:00 pm
Compensation:
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[Hourly rate]
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[Benefits offered, if applicable]
