FS8 Sales Associate / Front DeskJob Summary
FS8 is looking for an energetic, outgoing, and sales-driven Sales Associate / Front Desk team member to help create an incredible experience for everyone who walks through our doors.
This role is much more than working the front desk. You will be responsible for welcoming members, connecting with new leads and trial clients, helping people find the right membership, and driving studio growth through consistent follow-up and relationship building.
The ideal person is friendly, confident talking to people, comfortable with sales, highly organized, and genuinely excited about fitness and helping others.
Key ResponsibilitiesSales & Lead Follow-Up
- Connect with new leads and trial clients by phone, text, and in person.
- Respond quickly to new inquiries and help prospects book their first class.
- Follow up with trial clients throughout their experience to encourage attendance and membership conversion.
- Educate prospects on FS8 memberships, class options, and studio offerings.
- Confidently ask for the sale and help clients select the membership that best fits their goals.
- Follow up with prospects who have not yet purchased.
- Work toward individual and studio sales goals.
- Identify opportunities to upgrade memberships or sell additional studio offerings.
Member Experience
- Greet every member and guest with a positive, welcoming attitude.
- Build relationships with members and help create a strong studio community.
- Assist new clients with check-in, class booking, app setup, and general questions.
- Help ensure new members feel comfortable and supported during their first few visits.
- Celebrate member milestones and help maintain a high-energy studio environment.
Front Desk & Studio Operations
- Check members into classes and manage the front desk during scheduled shifts.
- Answer incoming calls, texts, and general studio inquiries.
- Assist with class bookings, membership questions, and account updates.
- Keep the front desk and common areas clean, organized, and presentation-ready.
- Support coaches and studio management with day-to-day studio needs.
- Maintain accurate notes and follow-up activity within the studio's CRM and booking system.
What We're Looking For
- Friendly, energetic, and comfortable starting conversations with new people.
- Strong communication and customer service skills.
- Sales-minded and motivated by achieving goals.
- Comfortable making outbound calls and following up with leads.
- Reliable, organized, and able to manage multiple conversations and tasks.
- Positive attitude and ability to work well in a team environment.
- Interest in fitness, wellness, Pilates, yoga, or strength training is a plus.
- Previous sales, hospitality, fitness studio, retail, or customer service experience is preferred but not required.
What Success Looks Like
Success in this role means:
- Leads are contacted quickly and consistently.
- Trial clients are getting booked into classes.
- Prospects receive consistent follow-up.
- Trials convert into paying memberships.
- Members receive an exceptional experience every time they visit.
- The studio continues to grow its membership and community.
Schedule
Part-time position with availability needed for a combination of:
- Early mornings
- Evenings
- Weekends
Schedule will be based on studio needs.
Compensation
About FS8
FS8 combines Pilates, tone, and yoga-inspired training into a complete full-body fitness experience. Our goal is to create a welcoming studio where members can build strength, improve mobility, and feel their best.
We're looking for team members who want to help build that community while playing an active role in growing the studio.
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
Work Location: In person
