Position Summary
The Sales & Client Support Coordinator provides critical administrative, operational, and client support to the sales and project teams. This role manages CRM system, coordinates customer follow-ups, supports sales documentation, and drives customer care initiatives. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a professional manner.
Key Responsibilities
Sales & CRM Support
- CRM Management: Maintain and update CRM systems with accurate, timely data.
- Data Entry: Execute daily sales data entry and organize customer records.
- Administrative Aid: Support sales teams with document preparation and workflow coordination.
- Quote Coordination: Assist with quote management for high-value sales opportunities.
Customer Experience & Follow-Up
- Gift Programs: Coordinate customer gift programs for completed installations across all company brands.
- Care Process: Establish and manage a structured post-install customer care follow-up system.
Additional Support
- Special Projects: Assist with diverse operational initiatives and team projects as assigned.
