JOB
STATE OF COLORADO RESIDENCY REQUIRED AT TIME OF APPLICATIONNOTE: This announcement may be used to fill multiple openings.Envision yourself working at HCPF The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.The Department of Health Care Policy & Financing (HCPF) oversees and operates Health First Colorado (Colorado's Medicaid Program), Child Health Plan Plus (CHP+), and other state public health programs for qualified Coloradans. Our mission is to improve health care equity, access and outcomes for the people we serve while saving Coloradans money on health care and driving value for Colorado. As part of the State of Colorado, HCPF offers a competitive benefits package: PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plansMedical, Dental, and Vision insurance coverageAutomatic Short-Term and Optional Long-Term Disability CoverageLife and AD&D InsuranceFlexible Spending Accounts (FSAs)Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)11 Paid Holidays Annually and Accrued Annual and Sick LeaveAccrued Sick Leave for State of Colorado Temporary EmployeesFlexplace and Flextime work arrangementsVariety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount ProgramFree RTD EcoPass to all eligible State EmployeesCredit Union of Colorado Membership EligibilitySome positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs.https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programWe are looking for a Communications Coordinator to join the Fiscal Agent Operations Unit! The Fiscal Agent Operations unit is responsible for overseeing the day-to-day operational functions that support the administration of Colorado’s Medicaid and Child Health Plan Plus (CHP+) programs. A core component of this work includes supporting all provider activities, such as provider enrollment, claim submission, communications, call center operations, and training. By maintaining these functions, the unit ensures providers receive accurate information, timely assistance, and streamlined access to participate in the program.We are onboarding new employees using a hybrid approach. The Department supports flexible work arrangements. Depending on the business need and description of the position, we have options that range from hybrid, to full-time in the office. Specific discussions about the schedule will be discussed during the offer stage. **Please note - equipment provisioning and certain onboarding tasks will take place in person, in our downtown Denver office, on the first day of employment.**
EXAMPLE OF DUTIES
WHAT YOU'LL BE DOING AS COMMUNICATIONS COORDINATOR: Draft, edit, and finalize provider communications including newsletters, bulletins, web postings, and memoranda;Review and approve content to ensure accuracy, clarity, and alignment with Department policies and messaging;Apply AP style and the Department’s style guide to maintain consistency and quality across all communications;Translate complex policy, regulatory, and technical information into clear, provider-friendly language;Collaborate with subject matter experts to gather, verify, and refine content for publication and training;Coordinate the development and distribution of provider communication materials;Assist with the creation and maintenance of training materials and supporting documentation;Update and maintain web content to ensure information is current, accurate, and accessible;Ensure communications meet ADA accessibility standards;Track and manage communication assignments and deadlines to support timely delivery;Manage deliverables and approvals with the core MMIS vendor;Participate in delivering live instructor led training presentations and answering live complex questions during those training sessions;Review and analyze provider issues related to claims, eligibility, provider enrollment, and financial processes;Research and resolve inquiries using the Colorado Medicaid Management System (MMIS) and other applicable tools;Interpret and apply Medicaid policies, regulations, and billing practices to ensure accurate issue resolution;Other Duties as Assigned.
SUPPLEMENTAL INFORMATION
HOW TO APPLY (PLEASE READ CAREFULLY)Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.Comparative Analysis ProcessThe comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.Failure to submit properly completed documents by the closing date will result in your application being rejected.ADAAA Accommodations: The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.The Department of Health Care Policy & Financing is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Minnie Kaur, at
[email protected] Department of Health Care Policy & Financing does not offer sponsored visas for employment purposes.
