Heartland Roofing, Siding & Windows is seeking a dependable, organized, and experienced Office Manager to help oversee the daily operation of our office.
We are a well-established local roofing and home improvement company serving the Middle Tennessee area. We have been in business for more than 35 years and maintain an A+ rating with the Better Business Bureau.
Position Details
* Full-time position
* Monday through Friday
* 8:00 a.m. to 5:00 p.m.
* Lebanon/Mt. Juliet area
* Pay based on experience
* Paid holidays
Primary Responsibilities
* Answer incoming phone calls in a professional and friendly manner
* Schedule roofing, siding, window, repair, and home improvement estimates
* Communicate with homeowners, sales representatives, subcontractors, and suppliers
* Maintain the company calendar and appointment schedule
* Enter and manage customer information (Excel)
* Prepare and send invoices
* Manage QuickBooks Online
* Track customer payments and outstanding balances
* Process supplier bills and assist with accounts payable
* Keep up with tax, insurance, licensing, and other important deadlines
* Collect subcontractor agreements, W-9 forms, and insurance documents
* Maintain weekly reports and spreadsheets
* Organize job files and office records
* Assist with Facebook posts, basic website updates, and company marketing
* Maintain a clean and organized office
* Complete additional administrative duties as needed
Qualifications
* Previous office management or administrative experience
* Excellent organizational and time-management skills
* Strong attention to detail
* Professional phone and customer-service skills
* Ability to work independently and follow through on responsibilities
* Comfortable managing multiple tasks and deadlines
* Experience with Microsoft Word, Excel, email, and online scheduling
* QuickBooks Online experience is strongly preferred
* Accounts payable or bookkeeping experience is a plus
* Experience working for a roofing, construction, home improvement, or service company is helpful but not required
The Ideal Candidate
The ideal candidate is dependable, proactive, and highly organized. This position requires someone who does not need constant reminders and takes ownership of important deadlines and office responsibilities.
We are looking for a long-term team member who is comfortable working in a busy small-business environment and communicating with homeowners, employees, subcontractors, and suppliers.
How to Apply
Please submit your resume through Indeed and include a brief explanation of your office management, QuickBooks, bookkeeping, scheduling, or customer-service experience.
Qualified applicants will be contacted for an interview and may be asked to complete a short skills assessment.
Pay: $24.00 - $28.00 per hour
Work Location: In person
