We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.
The AI Power Platform Administrator manages, supports, governs, and optimizes Microsoft Power Platform services, including Power Apps, Power Automate, Dataverse, Power BI, and Microsoft Copilot Studio. The AI Power Platform Administrator is responsible for platform administration, collaboration, environment management, security, governance, application lifecycle management (ALM), and support business users in building secure, compliant, and scalable low-code solutions.
This role will also help business teams identify, design, and implement practical automation, analytics, and AI-assisted workflow solutions using Microsoft Power Platform, the administrator will work closely with IT, Security, Data Governance, Enterprise Applications, and business stakeholders across multiple departments. The position serves as a key liaison between technical teams and business users to understand requirements, communicate platform standards, coordinate governance activities, and ensure solutions remain secure, compliant, scalable, and aligned to organizational goals.
Administer Microsoft Copilot Studio Environment and agent governance.
Manage AI agent deployments, permissions, lifecycle, and connector usage.
Support AI governance, responsible AI practices, and compliance policies.
Assist business users with solution promotion and agent lifecycle management.
Administer Microsoft Power Platform environments using the Power Platform Admin Center.
Create, configure, and manage Power Apps, Power Automate, Power Pages, Microsoft Copilot Studio Agents, and Dataverse environments.
Manage Development, Test/UAT, and Production environments.
Configure tenant-wide settings and governance controls.
Monitor platform health, usage, and adoption trends.
Create and manage environments based on approved business requirements.
Implement and maintain an environment strategy aligned with organizational standards.
Configure backup, restore, and retention practices where applicable.
Manage capacity allocation, storage utilization, and environment lifecycle processes.
Maintain naming standards, ownership records, and environment documentation.
Meet with business users and stakeholder groups to understand processes, pain points, data needs, and opportunities for automation or intelligence.
Translating business needs into clear user stories, workflow maps, solution outlines, acceptance criteria, and success measures.
Identify when a solution is best addressed through Microsoft 365 Copilot, Copilot Studio, Power Automate, Power Apps, Power BI, SharePoint, Teams, or a combination of these tools.
Help users distinguish between personal productivity improvements, team-level workflows, departmental solutions, and enterprise systems that require formal IT delivery.
Implement and manage Data Loss Prevention (DLP) policies.
Manage security roles, role-based access control (RBAC), and least-privilege access.
Coordinate with Security and Compliance teams on governance requirements.
Implement and manage service accounts and security groups.
Perform periodic audits of access, connector usage, applications, flows, and agents.
Promote managed and unmanaged solutions between Development, Test, and Production environments.
Manage solution exports, imports, connection references, and environment variables.
Configure and support Power Platform pipelines or comparable deployment processes.
Support source control and CI/CD best practices where adopted.
Maintain standards and documentation for deployment readiness, rollback, and release governance.
Monitor platform performance, availability, and service health.
Respond to incidents, service requests, and platform-related support cases.
Troubleshoot failed flows, connector issues, authentication failures, and environment access problems.
Analyze recurring issues and recommend operational improvements.
Escalate Microsoft service issues or critical defects through appropriate support channels.
Manage and monitor standard, premium, and custom connectors.
Support integration with Microsoft 365, SharePoint Online, Teams, Dynamics 365, Salesforce, ServiceNow, Azure services, SQL Server, REST APIs, and other enterprise systems.
Configure, maintain, and monitor On-Premises Data Gateway connections where applicable.
Partner with application owners and service owners to ensure integrations meet security and operational standards.
Review solution outcomes with business owners and recommend improvements based on usage, feedback, errors, and changing business needs.
Track common request patterns and identify opportunities for reusable templates, shared guidance, or broader enablement programs.
Help teams measure time savings, process consistency, reporting improvements, user adoption, and risk reduction.
Stay current with Microsoft 365 Copilot, Copilot Studio, Power Platform, and Power BI capabilities and translate new features into practical business use cases.
Facilitate workshops, office hours, working sessions, and small-group coaching for business users building AI-enabled workflows and low-code solutions.
Develop practical examples, templates, job aids, and guidance that help users become more self-sufficient.
Help business teams evaluate existing manual processes and prioritize opportunities based on impact, effort, risk, and sustainability.
Create clear documentation that explains how solutions work, who owns them, how they are maintained, and when to request IT support.
Build trust with technical and non-technical users by communicating options, tradeoffs, constraints, and next steps in plain language.
Min: USD $122,500.00/Yr. Max: USD $159,170.00/Yr. Qualifications:
