Job Summary
We are seeking an energetic and highly organized Dental Office Manager to lead our dental practice with enthusiasm and precision. This pivotal role involves overseeing daily operations, managing staff, ensuring compliance with healthcare regulations, and delivering exceptional patient service. The ideal candidate will bring a strong background in medical office management, dental office experience, and a passion for fostering a positive and efficient clinical environment. Your leadership will drive practice success, optimize workflows, and uphold the highest standards of patient care and administrative excellence.
Duties
- Manage all aspects of dental office operations, including scheduling, patient flow, and administrative workflows to ensure smooth daily functions.
- Supervise clinical and administrative staff, providing guidance, training, and performance evaluations to foster a motivated team environment.
- Oversee fiscal management activities such as budgeting, financial reporting, medical billing, and revenue cycle management using systems like Eaglesoft or Dentrix.
- Ensure compliance with healthcare regulations including HIPAA, JCAHO standards, and state/federal health policies by implementing proper procedures for medical records, medical terminology accuracy, and patient privacy.
- Utilize electronic health records (EHR/EHR systems) such as eClinicalWorks or Epic to manage patient information efficiently while maintaining accuracy and confidentiality.
- Coordinate with healthcare providers on acute care cases, managed care plans, utilization management, and insurance billing processes to optimize patient outcomes and practice profitability.
- Handle human resources functions including hiring, onboarding, staff scheduling, conflict resolution, and fostering a collaborative team culture aligned with healthcare practice management standards.
- Maintain office supplies inventory, equipment maintenance schedules, and ensure the clinic environment adheres to safety protocols.
- Implement quality assurance protocols by monitoring compliance with health regulation policies and improving patient management software workflows for enhanced service delivery.
Qualifications
- Proven experience in medical office management within a dental or healthcare setting; clinic experience preferred.
- Strong supervisory skills with demonstrated success managing teams in a healthcare environment.
- Proficiency in dental practice management software such as Eaglesoft or Dentrix; experience with EMR/EHR systems like Epic or eClinicalWorks is highly desirable.
- Extensive knowledge of healthcare regulations including HIPAA compliance and JCAHO standards.
- Financial management experience encompassing budgeting, billing processes, and revenue cycle optimization.
- Excellent managerial communication skills combined with customer service expertise to foster positive patient interactions.
- Familiarity with medical terminology, medical records management, and electronic health record systems.
- Ability to handle multiple priorities efficiently while maintaining attention to detail in a fast-paced environment.
- Experience in human resources functions such as staffing coordination and staff development within a healthcare practice setting is preferred.
Join us as our Dental Office Manager to lead our team toward excellence! Bring your passion for healthcare management combined with your expertise in dental practice operations to create an outstanding patient experience while ensuring operational efficiency. We value energetic leaders who thrive on teamwork, innovation, and delivering top-tier care in a dynamic environment!
Pay: $25.00 - $35.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid time off
Work Location: In person
