TITLE: SECURITY OFFICER/EMT
REVISED: August 1, 2022
APPROVED: October 1, 2024
The Security Officer/EMT, under the direction of the Security Sergeant, executes and enforces the Tribe’s gaming operation’s procedures, controls, and gaming regulations and laws. The Security Officer/EMT administers Basic Life Support care to sick and injured persons in a pre-hospital setting within the scope of his/her training and state EMT/National Registry license.
DUTIES AND RESPONSIBILITIES:
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Patrols all aspects associated with Eagle Mountain Casino to provide emergency care, prevent and discover crimes, maintain order, and answer calls and complaints.
- Escorts money, chip fills, and machine and hand-written tickets carried by casino Team Members.
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Stands guard on drop and count activities.
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Assures safety of Team Members and guests while on the casino premises, and other areas of the reservation as determined by management.
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To remain mobile at all times in securing all areas of the casino.
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Cooperate with, and enforce all regulations, laws, and procedures of all casino departments and outside law enforcement agencies.
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Escort guests and Team Member, as needed.
- Escort guests determined to be detrimental to the casino on or off the casino property, when requested by the casino management, Gaming Agency, and/or their authorized representative personnel.
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Communicates with 911/TCAD, hospital, and other medical personnel in person and by radio/telephone.
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Assesses the nature and extent of illness or injury to establish and prioritize medical procedures to be followed or need for additional assistance.
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Administers initial BLS treatment at emergency scenes.
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Takes and records patient’s vital signs, while awaiting EMS.
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Keeps current on treatment techniques, protocol changes, and application of new drugs, material, and equipment.
- Requisitions and restocks supplies, material, and equipment.
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Prepares required reports and maintains records of activities.
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Ensure compliance of all department policies and procedures.
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Must attend and be certified in all applicable training programs required.
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All other departmental duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
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The minimum age is 21.
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Must have a high school diploma or equivalent.
- Must have a current California Guard Card, or the ability to obtain one within 90 days of hire.
- Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process.
- A valid driver’s license is preferred.
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Must possess a valid and current California State EMT-1A and/or an EMT 1 National Registry License and have CPR/AED certificates.
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Must pass pre-employment drug and alcohol screen.
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Must be able to maintain confidentiality.
- Excellent guest service skills.
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Must have strong communication skills.
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Must have strong report writing skills.
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Must be professional, polite, and respectful towards guests.
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Must be able to handle extended hours when needed.
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Must have excellent interpersonal skills with demonstrated patience, tact, and respect.
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Must attend and participate in all training necessary to maintain certification and improve job skills.
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Law enforcement or security background preferred.
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Ability to read, write clearly and informatively, comprehend documents pertaining to security policies & procedures, rules & regulations, and operating instructions.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent problems.
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The ability to take directions and follow orders.
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Able to obtain and retain a gaming license through the Tule River Tribe Gaming Commission.
PHYSICAL AND ENVIRONMENTAL:
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While performing the duties of this job, the Team Member is regularly required to walk, talk, hear, stand, and sit.
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Repeatedly required to use hand to finger, reach with hands, arms and handle, or feel objects, tools, or controls.
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Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
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Must be able to operate in mentally and physically stressful situations.
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Must be able to lift and carry up to 100 pounds.
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Must be able to perform in outdoor environments with frequent exposure to unpredictable weather conditions including heat, rain, cold, and wind.
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This position may require the movements and strength to incapacitate or subdue other persons for the protection of safety of self and others.
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This position will require the strength to lift a person.
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This job also may require the use of a vehicle, and the Team Member must be able to have those repetitive motions and coordination associated with operating a motor vehicle.
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Must be able to work in a noisy and smoke-filled environment.
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The noise level is moderate to high on the casino floor, or around equipment, fire trucks, lights, and sirens.
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Exposed daily to flashing lights and ringing bells while on the casino floor.
- Exposed to smells, cleaning chemicals, blood, body fluids, viruses, and other exposures associated with providing medical care.
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Must be able to perform all essential duties of the job with or without reasonable accommodation.
