As a Principal Product Manager (IC4) for Nonprofits & Organizations, you will operate as a senior individual contributor responsible for defining industry product strategy, market direction, and business impact for NetSuite ERP. This role owns the product vision and strategic outcomes for the nonprofit sector, operating with significant autonomy and influence across Product, Engineering, Go-to-Market (GTM), and Executive stakeholders. This position requires expertise in nonprofit sector business models, compliance, and impact measurement, use of AI with the ability to translate unique requirements—such as grant management, donor stewardship, and program tracking—into scalable, differentiated ERP and AI-driven solutions. The role is strategic and market-facing, focused on what to build and why, rather than execution mechanics. Success is measured by sector adoption and win rates, revenue influence, competitive differentiation, reduction in churn, and strategic clarity.
Required Qualifications
- Undergraduate degree in a relevant field.
- 10+ years of experience in product management, product strategy, or industry solution leadership.
- Knowledge or Expertise in nonprofit sector operations, funding models, program management, and regulatory frameworks.
- Strong ERP background: NetSuite experience strongly preferred.
- Experience with NetSuite SuiteCloud Platform and AI is strongly preferred
- Proven ability to define and scale industry-specific enterprise software solutions.
- Demonstrated success operating at director-level altitude as an individual contributor.
- Exceptional communication, executive presence, and stakeholder influence skills.
- Comfortable operating in ambiguous, mission-driven environments.
Desired (but Not Essential)
- Experience with AI-powered enterprise platforms.
- Exposure to analyst relations or industry evangelism.
- MBA or equivalent business education.
Industry Product Strategy & Vision
- Define and own the industry product strategy and roadmap direction for Nonprofits & Organizations within NetSuite ERP.
- Identify critical needs of nonprofits, including fund accounting, compliance, transparency, and program impact tracking, and convert insights into clear strategic priorities.
- Establish NetSuite’s point of view on how AI-enabled ERP solutions can transform mission delivery, efficiency, and stakeholder engagement for nonprofits.
Market & Industry Leadership
- Engage directly with nonprofit customers, sector partners, and thought leaders to validate strategy and guide roadmap decisions.
- Influence analyst positioning, industry messaging, and executive narratives to reflect nonprofit sector priorities and differentiators.
AI-First ERP Product Direction
- Define AI-driven industry use cases across donor management, grant tracking, program impact analysis, fundraising efficiency, and regulatory compliance.
- Collaborate with platform and AI teams to ensure the nonprofit sector’s needs drive investment decisions.
- Innovate around ways AI and automation can increase transparency and operational efficiency for mission-driven organizations.
- Drive development and ownership of platform applications for Nonprofit & Organizations industries
Growth & Business Impact
- Drive outcomes across sector ARR growth, pipeline influence, adoption, and account expansion within the nonprofit Industry.
- Inform packaging, positioning, and GTM strategy through nonprofit-specific value propositions.
- Provide strategic input into pricing, bundling, and monetization approaches tailored to the nonprofit sector.
Cross-Functional Influence
- Lead through influence—partnering with Engineering, Sales, Marketing, and Customer Success teams to align nonprofit strategy with product execution.
- Provide clarity and prioritization that enables teams to efficiently deliver sector-focused enhancements and features.
- Operate independently with limited guidance on approach, consistent with IC4 expectations.
