About City Lights Foundation of Oklahoma
City Lights Foundation exists to bring light into the darkness by building relationships and restoring dignity among people experiencing homelessness and poverty. We believe generosity and compassion can change lives—both for those who give and those who receive.
This is a unique opportunity to join a passionate, mission-driven team working to create lasting change in Tulsa. As a key member of our housing stability team, you will help neighbors secure and maintain safe, stable, and dignified housing. This position also has future opportunities for advancement.
Role Overview
As a Housing Stability Case Manager, you will support neighbors through all stages of housing stabilization—from transitioning out of homelessness into housing to maintaining long-term housing stability. The official job title is Housing Stability Coordinator (housing-focused case management role).
You will:
- Provide housing-focused case management to neighbors in our Housing Stability Program and those preparing to move into City Lights Village.
- Use a person-centered, trauma-informed approach to help neighbors build independence, connect to services, and prevent returns to homelessness.
- Meet people where they are, build trust over time, and tailor support to each person’s needs.
Key Responsibilities
Support Dignified Transitions into Housing
- Assist neighbors experiencing homelessness in securing and moving into housing.
- Conduct basic needs and housing-readiness assessments before move-in.
- Coordinate move-in logistics and remove barriers to a successful transition.
- Identify and help establish wrap-around services (benefits, transportation, mental health, etc.) needed for housing stability.
- Develop and implement strategies that set neighbors up for success and reduce anxiety during move-out and move-in phases.
Promote Housing Stability (Case Management)
- Provide regular housing stability in-person and phone check-ins with housed neighbors.
- Develop and update basic housing stability or service plans with each neighbor.
- Identify and affirm areas where neighbors are thriving and making progress.
- Coach and support independent living skills (budgeting, communication with landlords, home care).
- Celebrate milestones (including birthdays and key achievements) as part of relationship-based support.
- Assist neighbors with maintenance requests and landlord relations, helping to resolve issues before they escalate.
- Connect neighbors to vital mental health services, healthcare providers, and other community resources.
- Identify early warning signs that housing stability is at risk and intervene quickly.
- Collaborate with the City Lights team to problem-solve and find creative solutions.
- Document all contacts, services, and outcomes accurately and on time in program records.
What You’ll Bring
Required
- Excellent coordination and organizational skills, with the ability to act proactively.
- Self-motivated, able to prioritize work, and comfortable adapting to changing needs.
- Strong oral and written communication skills and the ability to build trusting relationships with diverse neighbors, landlords, and partners.
- Strong Google Workspace skills (Docs, Sheets, Drive, Gmail) and solid time management.
- Alignment with City Lights’ Core Values and a commitment to treating every person with dignity, compassion, and respect.
- Passion for working with people experiencing homelessness or exiting homelessness into housing.
- Valid driver’s license.
- Reliable personal vehicle to assist clients in the community (mileage reimbursed by City Lights).
- Current auto liability insurance.
Preferred
- Experience in case management, housing programs, social services, outreach, or behavioral health.
- Experience working with individuals experiencing homelessness, poverty, mental health challenges, or substance use.
- Nonprofit or community-based organization experience.
Work Environment & Schedule
- Primarily office-based in Tulsa, OK, with frequent off-site visits to neighbors’ homes and community partners.
- Frequently walking, standing, and sitting; occasionally climbing, balancing, stooping, kneeling, crouching, or crawling.
- Occasionally pushing, pulling, lifting, or moving objects up to 25 pounds.
- Driving is required for home visits and community meetings; you must maintain a valid driver’s license and reliable transportation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Compensation & Benefits
- Salary: $38,000–$42,000 annually, non-exempt (eligible for overtime).
- Health, dental, and vision insurance.
- IRA with up to 3% company match.
- Paid Time Off.
- Professional development opportunities in housing stability, trauma-informed care, and nonprofit work.
- Opportunity to grow professionally within a mission-driven organization.
How to Apply (priority will be given to those who provide all of the following)
To apply, please submit:
- Your resume (PDF preferred).
- A brief cover letter (PDF preferred) explaining: Why you’re passionate about housing stability, case management, and nonprofit work; and how generosity, dignity, and relationship-based support shape the way you serve people experiencing homelessness or housing insecurity.
- Answer the audio questions
You may apply directly through Indeed or email your materials to [email protected] with the subject line: “Housing Stability Case Manager – [Your Name]”.
Application deadline: Open until filled; applications will be reviewed on a rolling basis.
City Lights Foundation of Oklahoma is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage candidates from all backgrounds and experiences to apply, including those with nontraditional career paths.
Pay: $19.00 - $24.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Mileage reimbursement
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- What does Housing Stability mean to you?
- Share an experience you've had with someone experiencing homelessness.
Work Location: In person
