The Subsidy Billing Manager is responsible for the oversight, administration, and execution of subsidy billing activities, ensuring accurate calculation, invoicing, collection, and reporting of subsidy funding in accordance with governing documents, contractual agreements, and company policies. This role serves as the subject matter expert for subsidy billing, partnering with clients, board members, Community Managers, and internal departments to ensure compliance, financial accuracy, and timely collection of subsidy receivables. The Subsidy Billing Manager maintains detailed financial records, cash flow projections, billing schedules, and supporting documentation while identifying opportunities to improve processes, controls, and operational efficiency.
RESPONSIBILITIES
Review, interpret, and maintain a thorough understanding of governing documents, subsidy agreements, contracts, and related legal documentation.
Clearly explain subsidy calculations, billing methodologies, and financial impacts to clients, board members, and internal stakeholders.
Maintain comprehensive documentation supporting calculations, assumptions, governing document references, billing schedules, and client communications.
REQUIREMENTS
Education & Experience
Minimum of 5 years of experience in billing, accounting, finance, property management, community association management, or a related financial operations role.
Experience interpreting contracts, governing documents, legal agreements, or funding arrangements preferred.
Essential Knowledge, Skills, and Abilities
Strong understanding of accounting principles, general ledger activity, reconciliations, and financial reporting.
Ability to review, interpret, and apply governing documents, subsidy agreements, contracts, and legal documentation.
Excellent verbal and written communication skills with the ability to clearly explain financial calculations, billing methodologies, and funding requirements to clients, board members, and internal stakeholders.
Ability to maintain thorough and organized documentation supporting calculations, assumptions, billing schedules, and client communications.
PHYSICAL REQUIREMENTS
The physical requirements can vary, but generally, they may include:
Lifting: Occasionally lift and carry office materials, files, laptop equipment, or other work-related items weighing up to 15 pounds.
Working conditions: Work is performed primarily in a remote/home-office environment. Requires the ability to maintain a workspace that supports productivity, confidentiality, and reliable internet connectivity. May require flexibility to work additional hours during peak billing periods, month-end activities, audits, or other business-critical deadlines. Frequent participation in video conferences, virtual meetings, and telephone communications.
Extended Sitting or Standing: Ability to remain in a stationary position for extended periods while working at a computer, reviewing documents, conducting analyses, and participating in virtual meetings. Ability to alternate between sitting and standing as needed throughout the workday.
Manual Dexterity: Frequent use of hands and fingers to operate a computer, keyboard, mouse, calculator, telephone, and other standard office technology. Ability to enter, review, analyze, and communicate detailed financial information accurately.
We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager.
WHAT WE OFFER:
- Comprehensive benefits package including medical, dental, and vision
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid time off for vacation, holidays, medical, and volunteering
- Paid parental leave
- Training and educational assistance
- Support programs, including Employee Assistance Program and Calm Health
- Optional benefits including short- and long-term disability, life insurance, and pet insurance
- Most importantly, a caring team who is dedicated to your success!
