Key Responsibilities
-
Oversee Day-to-Day Operations: Ensure the seamless functioning of daily operations at dental office location.
-
Manage Office Staff: Lead and motivate office staff, ensuring high performance and job satisfaction across all teams.
-
Compliance and Records Management: Maintain accurate records and ensure compliance with industry regulations and laws.
-
Patient and Provider Communication: Communicate effectively with patients, insurance providers, and dental professionals to provide exceptional service.
-
Appointment Management: Schedule appointments and follow-up visits, optimizing the schedule for maximum efficiency.
-
Billing and Accounts Management: Oversee patient accounts and billing processes, ensuring accuracy and timeliness.
-
Patient Satisfaction: Ensure a positive patient experience by providing excellent customer service and addressing any concerns promptly.
Skills and Qualifications
-
3+ years’ experience in a similar role, preferably with people management and leading a team.
-
Strong organizational and leadership skills, excellent communication and interpersonal abilities.
-
Proficiency in dental billing and insurance procedures, dental software, and Microsoft Office.
-
Ability to multitask and thrive in a fast-paced, dynamic environment.
-
High school diploma or equivalent required; Bachelor's degree preferred.
-
Experience with dental software. Denticon and Weave experience is a plus but not required.
At Henritze Dental Group (HDG), our Office Leads set the tone for the entire team and lead us in providing world class patient care. If you are driven to excellence and want to be a part of a world class organization team then we want you to join us!
