We offer our professional staff the opportunity to take their careers as far as they can envision. Through innovative workplace programs and initiatives, we continually invest in their growth and development as employees and as people. We reward exemplary professional efforts at every level of the firm.
Interested applicants may apply for open positions using the link below. You are not considered an applicant unless you apply online using this site. We only accept applications for open positions and do not accept general inquiries.
Carlton Fields is seeking a Hardware Support Technician and after Hours HelpDesk for its Los Angeles office.
Work Schedule is 10:30am – 7:00pm PST
Responsibilities:
- Desktop Support
- Install and configure computer & phone equipment, including site preparation
- Manage video conferencing
- Perform diagnostics, repairs, upgrades and ongoing support for hardware
- Perform diagnostics, repair and ongoing support for software in a Windows 11 environment
- Assist in managing administrative tasks such as physical inventory of hardware and software license compliance
- HelpDesk
- Serves as evening HelpDesk Technician
- Assists in handling firmwide HelpDesk tickets as able from 10:30am – 2:30pm PST, then exclusively 2:30pm – 7:00pm PST
- Is part of an on-call rotation
Qualifications:
- A minimum of 1-2 years hardware field service experience, technical phone support or equivalent
- Thorough knowledge of hardware products and software capabilities
- Excellent communication and customer service skills
- Must be self-motivated and self-directed
- Must be willing to answer calls after normal working hours as part of an on-call rotation
The salary range for this role in California is $110,000 - $120,000. Actual salaries will vary depending upon various factors, including relevant experience and skillset. The salary range listed is just one component of the Carlton Fields total compensation package for employees. Other monetary rewards include annual discretionary bonuses based on performance and profit-sharing contributions based on eligibility and firm profitability.
Additionally, Carlton Fields provides a comprehensive suite of benefits to promote health and financial security, including medical, dental, and vision insurance as well as life, accident, and disability insurance plans. The firm also provides the opportunity to participate in 401(k) retirement benefits, commuter benefits, and well-being programs.
Carlton Fields is an equal opportunity employer, and does not discriminate in recruitment, hiring, or conditions of employment on the basis of race, color, sex, age, religion, national origin, marital status, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable laws. Please click here to view the EEO is The Law poster and supplement. We also participate in the E-Verify program. As an Equal Opportunity Employer, Carlton Fields is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Carlton Fields and need special assistance or an accommodation to use our website or applicant tracking system, please request assistance by e-mailing
[email protected]. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests for reasonable accommodation.
