Job Description
About the Job:
Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.
What We Offer:
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Flexible schedule: Part-time and full-time hours are available.
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Competitive wages
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Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers.
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Supportive team: Work alongside a great team and have fun while getting the job done.
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Employee discounts
Key Responsibilities:
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Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.
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Accurately enter and process customer orders using our point-of-sale (POS) system.
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Handle cash and credit card transactions, including accurately counting change.
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Help resolve customer complaints and issues effectively and with a smile.
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Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.
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Prepare food items according to Domino's quality standards.
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Collaborate with team members to ensure all tasks are completed efficiently.
Job Requirements:
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Communication skills: Strong verbal communication skills with a positive, upbeat attitude.
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Math skills: The ability to perform basic math and accurately handle monetary transactions.
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Team player: Punctual, reliable, and willing to work as part of a team.
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Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.
