Interweave Technologies provides IT technology solutions for customers throughout the US. We're looking to add a Senior Network Administrator to our team — a client-facing resource who develops high-level relationships with our clients through ongoing communication that maximizes up-time and advances client productivity and profitability through technology.
Senior Network Administrator
Responsibilities:
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Demonstrate a high level of organizational skills and the ability to self-manage and prioritize a dynamic workload.
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Address customer concerns in reference to products and services rendered.
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Work on all aspects of IT infrastructure – on-premise and Microsoft 365 cloud applications.
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Troubleshoot customer technical issues.
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Design, test, and implement servers, networks, hardware, and software.
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Manage and maintain tickets assigned and hours billed to show initiative to address items based on priority/severity level.
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Plan, coordinate, and implement network security measures that protect data, software, and hardware.
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Participate and engage ideas, processes, and actions to improve service, workflow, environment, and culture.
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Assist, train and mentor junior technicians.
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Perform other duties as assigned.
Requirements:
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7 years experience in Information Technology with advanced problem-solving skills. MSP experience preferred.
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Experience in user technical support, network administration, network architecture/design, systems administration, and support activities in multi-user network environments.
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Demonstrated proficiency in DHCP, DNS, and Active Directory.
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Demonstrated proficiency with network equipment - routers, firewalls, access points, & switches.
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Demonstrated proficiency in Microsoft 365, including experience migrating on-premise infrastructure to the M365 cloud.
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Ability to create and provide innovative solutions to complex technical problems.
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Excellent oral and written communication skills, with the ability to communicate effectively with senior management and other departments.
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Self-starter with exceptional problem-solving abilities and a “get it done” attitude, exercising the highest ethical standards.
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Demonstrated proficiency in MS Office 365.
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Knowledge and experience with MSP Management tools are a plus.
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Security +, Linux, Microsoft, or Cisco certifications are a plus.
Knowledge of PBX/Telephone equipment is a plus.
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Education:
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Advanced training in Information Technology or Information Security required.
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Two or Four-year degree from an accredited institution preferred.
Additional Requirements:
- Successful completion of a drug screening and a criminal background check.
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Valid Driver’s License and transportation.
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Requires on-site office presence.
Benefits:
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Health, Vision, and Dental insurance.
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Holidays, Vacation, and Sick leave.
