At Ecker Center for Behavioral Health, we are committed to building a team that truly represents the communities we serve — because great care starts with great people. At Ecker, we are proud of the real difference our work makes every day, demonstrating dedication and a compassionate approach, where treatment is carefully planned and customized for each individual based on their unique needs and strengths. That same care extends to the well-being of each of our team members. Together, our staff fosters a welcoming workplace where every voice is heard, every perspective is valued, and open feedback drives continuous improvement. As a trusted behavioral health organization committed to providing care in the community since 1955, we offer an array of comprehensive services for youth, adolescents, and adults.
Job Scope: Support organizational efficiency by helping implement, organize, and maintain internal digital systems and shared platforms across departments. This role focuses on the structure, support, and functionality of Microsoft 365 tools such as SharePoint, Teams, OneDrive, and Forms.
Primary Responsibilities
- Support implementation and optimization of Microsoft 365 tools including SharePoint, Teams, OneDrive, and Forms.
- Structure and maintain departmental SharePoint environments, permissions, and shared resource libraries.
- Assist with troubleshooting user issues related to digital platforms and coordinate with IT when technical support is required.
- Support development and maintenance of digital forms, automation processes, and standardized workflows.
- Collaborate with the Digital Engagement Coordinator to provide staff training and develop quick-reference guides, tutorials, and documentation that support adoption of digital systems.
- Maintain organized digital libraries of templates, forms, and shared documents across internal platforms.
- Ensure digital information is structured and accessible across SharePoint and internal systems.
- Collaborate with the Marketing & Development Director and Digital Engagement Coordinator to identify and support digital tools that improve internal communication and engagement.
- Assist with digital logistics for internal initiatives including event registrations, QR codes, and online forms.
- Assist with user access, file structure, platform organization, and digital housekeeping across shared systems.
- Perform additional duties as needed to support organizational technology and workflow initiatives.
Performance Requirements
- Supports the implementation, organization, and optimization of internal digital platforms including Microsoft 365 tools such as SharePoint, Teams, OneDrive, and Forms.
- Maintains structured digital environments, shared libraries, and organized file systems to ensure accessibility, consistency, and efficient information management.
- Supports development and maintenance of digital forms, automation processes, and standardized workflows that improve operational efficiency.
- Works across departments to support digital systems, assist with workflow improvements, and ensure staff can effectively utilize internal platforms.
- Collaborates with the Digital Engagement Coordinator to provide staff training and develop quick-reference guides, tutorials, and documentation that support adoption of digital systems.
- Assists staff with platform-related issues, coordinates with IT when technical support is required, and helps maintain reliable digital systems.
- Maintains accurate documentation, organized digital resources, and consistent system structures across internal platforms.
- Stays updated on emerging digital tools, Microsoft 365 platform updates, and workflow solutions that improve internal systems and operational efficiency.
- Maintain confidentiality of organizational and client information in accordance with agency policy and applicable regulations.
- Values diversity, respects differences, and adapts communication for various cultural contexts.
Education and Experience
- Bachelor’s degree or equivalent experience in Information Systems, Business Technology, Digital Operations, or related field.
- Experience working with Microsoft 365 platforms including SharePoint, Teams, OneDrive, and Forms.
- Ability to organize digital systems, workflows, and shared resources.
- Experience providing staff training and support for digital platforms.
- Strong problem-solving and organizational skills.
- Ability to collaborate across departments to improve operational workflows.
Schedule
- Monday – Friday, 9am – 4pm (30 – 35 hours/week) with some flexibility in scheduling.
Ecker Center for Behavioral Health offers a hearty benefit package that is highly competitive to the market and offers all full-time employees the following:
- 403(b) plan with organizational contributions of 2% to 7%, based on length of service
- Medical, Dental, Vision, and Life insurance
- Flexible Spending Accounts
- Tuition reimbursement plus many other training opportunities
- Employee Assistance Program – face to face counseling sessions, resources for work/life, life coaching, financial, medical advocacy, and more
- Extended sick and disability leave
- Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)
To further promote an active and healthy work/ life balance, Ecker Center also offers a generous amount of paid time off.
- 2 – 4 weeks of vacation, based on length of service
- 9 Holidays
- 8 Personal days
- 8 Sick days
Ecker Center for Behavioral Health is an equal opportunity employer and is committed to a workplace where all team members have an opportunity to succeed.
Pay: $39,000.00 - $50,960.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you able to work the hours as posted? (Monday – Friday, 9am – 4pm (30 – 35 hours/week) with some flexibility in scheduling)
Education:
Ability to Commute:
- Elgin, IL 60123 (Required)
Work Location: In person
