Front Desk (FOH) Team Member – Training Mate
Love people? Thrive in high energy environments? This might be your spot.
Training Mate is looking for Front Desk legends who bring the vibe, connect with everyone who walks through the door, and help make every class the best hour of someone’s day.
About Training Mate
We’re an Australian born HIIT studio known for high energy workouts, strong community, and a no ego environment. We’re here to make fitness fun, welcoming, and something people actually look forward to.
What You’ll Do
This role is way more than “front desk.” You’re the first impression, the energy setter, and a big part of why people keep coming back.
- Welcome every client by name and make them feel at home
- Run smooth check ins and keep classes flowing
- Build real relationships with members (this one matters)
- Keep the studio clean, organized, and dialed in
- Reset and maintain equipment throughout classes
- Answer texts, emails, and questions with a friendly, helpful tone
- Support membership and class pack sales
- Be part of events, activations, and community moments
What We’re Looking For
- Naturally friendly, outgoing, and confident talking to people
- High energy and reliable, especially during busy shifts
- Strong customer service experience (fitness is a plus, not required)
- Someone who wants to be part of a team and a community, not just pick up shifts
- Must be available to work weekday mornings (5:30am–11:00am) and weekend morning shifts (7:30am-1:30pm)
- Open to weekday evenings (4:00pm-9:00pm)
- Not a seasonal role – we’re looking for people who want to stick around and grow with us
Perks
- Complimentary Training Mate membership
- Flexible scheduling (within studio needs)
- 401k options
- Fun, high energy work environment
- Access to partner perks and events
If you’re the type of person who can walk into a room and lift the energy, we want to meet you! Please include your resume with your application to be considered.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Please list your exact weekly availability, including specific days and times.
Weekday shifts for this role are mornings from 5:45am–10:45am and evenings from 4:00pm–9:00pm. Weekend morning availability (7:30am–1:30pm) is required.
When would you be available to start, and are you able to commit to a long term, part time position (not seasonal)?
Work Location: In person
