At the Area Agency on Aging of Western Arkansas, our mission is to assist medically frail individuals in maintaining desired lifestyles through high-quality, accessible, and affordable alternatives. We focus on enhancing the quality of life for our patients and their families through exceptional hospice services. Join our team of caring professionals who are making a meaningful difference every day.
We are seeking an experienced Hospice Liaison to join our hospice team. The Liaison will be building the territory across Fort Smith, Sebastian, and Crawford counties, and will directly shape our growth, reputation, and culture in the River Valley. If you are energized by autonomy, deep community relationships, and the idea of building something meaningful, this role gives you real ownership and real impact—fast.
Responsibilities:
- Develop hospice referrals and admissions across hospitals, SNFs, ALFs, physician offices, home health agencies, and community partners.
- Identify hospice-appropriate patients early and help improve referral timing and conversion.
- Educate referral partners on hospice eligibility, levels of care, and when hospice is appropriate (and when it's not).
- Partner closely with Intake and Clinical teams to ensure timely evaluations and smooth admissions.
- Building relationships with case managers, discharge planners, social workers, nurses, physicians, and administrators.
- Act as the frontline voice of the market-- bringing insight on referral trends, barriers, and competitive activity.
- Help leadership understand what's working, what's not, and where to focus next.
- Contribute ideas, not just activity.
You'll likely love this role if you:
- Enjoy building relationships from scratch.
- Are comfortable being in the field most days.
- Like having clear goals and being trusted to reach them.
- Can balance compassion with accountability.
- Want your work to really matter.
What we are looking for:
- 2+ years in healthcare sales, liaison, or account management, required
- Comfort discussing serious illness and end-of-life care with professionalism and empathy
- Strong communication, organization, and follow- through
- Ability to work independently and manage a territory
Pay: From $62,000.00 per year
Experience:
- Sales Leadership, Home Care: 5 years (Required)
Work Location: On the road
