Description:
Our company is seeking a reliable and detail-oriented Material Handler to join our team. As a Material Handler, you will be responsible for ensuring that our customers receive a positive experience by properly loading their orders and staging and transporting materials for deliveries.
Essential Duties and Responsibilities of the Material Handler / Yard Clerk:
The essential functions include, but are not limited to the following:
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Load materials into customers’ vehicles or onto company delivery vehicles
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Accurately build loads and prepare materials for deliveries in a timely manner
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Carefully unload incoming freight
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Safely operate forklift in accordance with OSHA and KBC standards
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Work with team to schedule deliveries of materials to customers
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Maintain clean and organized environment in lumberyard and storage buildings
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Provide exceptional customer service, addressing any concerns or issues that may arise
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Build relationships with customers, vendors and team members
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Collaborate with other departments to ensure that all operations are running smoothly
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Perform other assigned tasks as requested by leadership team when needed
Minimum Qualifications (Knowledge, Skills, and Abilities):
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High school diploma or equivalent
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Minimum of 1 year of experience in related field
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Knowledge of building materials, applications, related equipment, and construction industry is preferred, but not required
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Valid driver's license required (Class C license preferred, but not required)
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Ability to effectively and professionally communicate with customers, vendors and team members
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Strong organizational skills and attention to detail
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Ability to manage inventory and maintain accurate records
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Knowledge of safety regulations and procedures
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Ability to safely operate forklifts and other yard equipment
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Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Pay Scale: Up to $18.00 per hour based on experience
Requirements:
- Provide exceptional customer service to all customers.
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Willingness to learn and develop product knowledge.
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Proficient with handling cash transactions.
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Accurately answering customer questions.
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Order product for customers if needed, and complete special-order paperwork for product.
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Order/purchase stock items or special-order material.
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Maintain the proper amount of inventory (if responsible for ordering stock product).
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Maintain a competitive price level for ordering responsibilities.
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Occasionally walk the storeroom to help customers, clean, stock shelves, etc.
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Must be able to figure material list and pricing on estimates per customer's request.
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Maintaining cleanliness of work area.
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Perform store maintenance and cleaning. (Sweep, dust, mop, take out trash, etc.)
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Professionally handle complaints from customers, escalate when needed.
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Efficiently and professionally process computer sales and charges.
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Assisting customers who require materials from the yard, when called upon.
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Be familiar with the location of store and yard inventory.
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Lifting limitations: Minimum 100 Lbs.
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Must be able to stoop and bend knees and arms without difficulty.
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Adhere to all safety and health standards as established by OSHA and Kirchner Building Centers.
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Other duties as assigned by Department Head, Manager, and/or Ownership.
Benefits:
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401(k) with Company match
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Health Insurance
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Dental Insurance
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Vision Insurance
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Paid time off
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Supplemental Insurance
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Employee discount
Hours:
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Monday to Friday; Rotating Saturday mornings; Closed Sunday
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Full Time (40 hours per week, with the potential for overtime as business needs require)
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Working Hours: 7:00am - 5:00pm (hours may vary by location/season; Saturday hours differ)
Experience:
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Customer Service: 3 years (Preferred)
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Building materials: 2 years (Preferred)
Language:
License/Certification:
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Driver's License (Preferred)
