Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
Location: Richardson, TX (This position is 100% onsite at our headquarters in Richardson, TX, requiring attendance in-office 5 days a week, Monday-Friday)
Overview
The Sr. Process Improvement Analysts supports efforts to improve and automate business processes across finance and operations functions. This role focuses on identifying inefficiencies, documenting workflows, and supporting initiatives that improve efficiency and reduce manual work.
The role will work closely with business stakeholders and IT partners to help implement process improvements and automation opportunities.
WHAT YOU'LL BE DOING:
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Identify opportunities to improve and automate manual business processes across finance and operations functions.
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Analyze current workflows to understand how processes are being executed and where inefficiencies exist.
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Support the documentation of business processes, including process maps and workflow diagrams.
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Work with business and IT teams to gather requirements for process improvements and automation efforts.
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Assist in implementing process changes that reduce manual work and improve operational efficiency.
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Support project activities including tracking tasks, timelines, and deliverables.
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Develop basic reporting and presentation materials for leadership updates.
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Collaborate with cross-functional teams to support rollout of improved or automated processes.
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Help ensure process changes are properly documented and adopted by end users.
Required Qualifications
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Bachelor’s degree in Business, Finance, Operations, Information Systems, or related field or 3–5 years of experience in operations, business analysis, process improvement, or project support
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Experience working in cross-functional environments.
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Strong analytical and problem-solving skills.
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Ability to document processes and communicate clearly.
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Proficiency in Microsoft Office (Excel, PowerPoint, Word).
Preferred Qualifications
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Exposure to process improvement or continuous improvement concepts (Lean / Six Sigma a plus).
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Experience in finance operations (billing, collections, cash application, AR preferred).
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Exposure to automation or process optimization initiatives.
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Experience with process mapping tools (Visio, Lucidchart, or similar)
