Ready to kick off your career in customer service and account management? Come join the Kinetic team as a Customer Account Representative and help people stay connected every day.
As a Customer Account Representative, you'll be the face of Kinetic - working directly with customers, answering their questions, walking them through service options, and making sure every interaction leaves them feeling taken care of. If you're someone who genuinely enjoys talking with people and wants to build real, transferable skills in a supportive environment, this is a great place to start.
The Customer Account Representative plays a central role in the customer experience - from helping people understand what Kinetic offers, to getting accounts set up and updated, to making sure every visit goes smoothly. No two days are exactly alike, and there's plenty of room to grow.
Key Responsibilities of the Customer Account Representative
- Assist customers with account inquiries, service options, account updates, and general support needs.
- Keep customer records accurate and complete account documentation as needed.
- Build genuine connections with customers by delivering attentive, personalized service.
- Work alongside your teammates to create a smooth and positive experience for everyone who comes in.
- Help resolve customer concerns and find the right solutions for account-related questions.
- Stay current on Kinetic's services and promotions so you're always ready with the right information.
Qualifications for the Customer Account Representative
- Strong communication and people skills - you're comfortable striking up a conversation with just about anyone.
- At ease working with customers directly in a face-to-face setting.
- A natural problem-solver who puts the customer first.
- Upbeat, dependable, and excited to learn and grow in your role.
- Comfortable working on your own and as part of a team.
If you love helping people, building relationships, and being part of a team that makes a difference in customers' day-to-day lives, this Customer Account Representative opportunity is worth a serious look. You'll gain hands-on experience in customer service and account support while representing Kinetic's connectivity solutions - and develop skills that will serve you well for years to come.
Pay: $900.00 - $1,200.00 per week
Benefits:
- Professional development assistance
Work Location: In person
