This position provides crucial assistance to developing our patients’ initial and lasting impression about our services and assisting our doctors in a busy practice. As the first point of contact for patients, the Patient Services Team sets the tone for the quality of our patient-practice relationship. Secondly, the coordinator works as a liaison between the doctor, the therapist team and the patient services team, ensuring that information is relayed accurately and in a timely manner. Selected candidates will have the opportunity to further develop professional communication skills and gain understanding of operations within a private practice.
Work Schedule
- 25 to 28 hours per week; minimum of two weekday afternoon closing shifts (until 7:30pm)
- Saturdays (8:30am-5:30pm) are mandatory hours
- Job offer is contingent on 1-year work commitment
- Work location dependent on need between OCVT Westlake or Pecan Park location
Job Responsibilities
- Scheduling appointment and calendar maintenance for 10+ providers
- Communicating with patients regarding billing, scheduling, and insurance
- Relaying information between doctors, therapists, and doctor's assistants to facilitate patient care
- Working with patients in crafting complex letters to assist in receiving insurance coverage
- Performing other administrative duties as needed.
Training will be provided.
Qualifications
- Excellent communication skills: verbal and written
- Compassion for patient experience
- Work cohesively with multiple teams at a time
- Desire for innovation and collaboration
- Commitment to team and patients
- Highest level of internal and external professionalism
- GPA 3.0 or higher
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
Work Location: In person
