Director, Practice Development (West Region)

DuCharme, McMillen & Associates Inc -
Olympia, WA

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Job Details

Full-time

Benefits

Paid parental leave
Parental leave
Employee stock ownership plan

Qualifications

Business development management
Customer records maintenance
Customer relationship building
Key Performance Indicators
Bachelor's degree
Sales management systems proficiency
CRM system proficiency
Productivity software

Full Job Description

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:

2025 Great Places to Work Certified
Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
Company paid parental leave
Generous time off package
Multiple benefit plans, eligibility begins on day one of employment
Culturally focused on work/life balance, mental health, and the overall wellness of our employees

This is for our west region. Ideal candidate would be based in AZ, CO, WA, OR, ID, UT, CA.

Position Summary

The Director of Practice Development (DPD) is a senior-level business development professional responsible for expanding DMA’s market share in key tax practice areas. This role manages a portfolio of client and prospect accounts, drives strategic growth initiatives, and serves as a trusted advisor to clients. The DPD collaborates closely with internal service teams and executive leadership to identify opportunities, deliver tailored solutions, and ensure client satisfaction.

Essential Duties and Responsibilities

Develop and execute strategic business development plans to drive revenue growth and expand market presence.

Manage a large portfolio of client and prospect accounts, serving as a strategic account manager and relationship lead.

Actively prospect and pursue new business opportunities through research, networking, and outreach, identifying potential clients and aligning DMA’s services to their needs.

Collaborate with DMA service teams to identify and pursue mutually beneficial business opportunities.

Participate in field-based business development efforts, leveraging subject matter experts, DMA’s reputation, and existing relationships.

Identify and understand client and prospect tax issues, challenges, and goals to align DMA’s services accordingly.

Create compelling written communications (SOWs and proposals) that articulate client needs and DMA’s value proposition.

Lead or participate in internal strategy, education, and planning meetings to enhance business development effectiveness.

Work with legal counsel during contract negotiations and ensure compliance with internal processes.

Maintain accurate and timely updates in CRM systems and communicate key developments with internal stakeholders.

Provide high-quality project and relationship management to ensure client satisfaction and retention.

Approximately 90% of this role is focused on sales-driven activities, while the remaining 10% supports the broader Business Development team through collaborative tasks and initiatives.

After a typical development period of approximately two years, the Director is expected to consistently generate $3–5 million in annual production through new business development and account expansion efforts.

Education and Qualifications

Bachelor’s degree in Business, Marketing, Accounting, or a related field.

4-5 years of professional business development experience, preferably in tax, financial, or consulting services.

Demonstrated success in managing client relationships and driving revenue growth.

Strong knowledge of CRM systems, sales KPIs, and pipeline management.

Familiarity with tax law concepts and the ability to translate client needs into tailored solutions.

Proven ability to develop internal relationships and collaborate cross-functionally.

Excellent communication, negotiation, and interpersonal skills.

Strong analytical thinking, initiative, and attention to detail.

Effective organizational leadership and time management skills.

Proficiency in Microsoft Office Suite and CRM platforms (e.g., Salesforce).

Work Environment & Physical Requirements

Work Schedule: Regular, 40 hours/week

Travel: 10-25% travel required.

Physical Activity:

Prolonged periods of sitting and computer use

Ability to hear, understand, and distinguish speech and sounds

Frequent repetitive motions with hands

#LI-REMOTE

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The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment.

It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at [email protected] or 800-309-2110 and choosing selection 6.

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