$18.00 Hourly Rate
The Outreach Case Manager would provide a holistic approach to case management services and providing outreach programs to participants who are experiencing homelessness and/or at risk of becoming homeless. This position will require effective interaction and coordination with participants, staff members, volunteers, and other agency representatives to facilitate client success.
Essential Functions:
- Engage in regular outreach to returning citizens with screenings and intakes.
- Ability to interact with participants that are in situations such as low-income, post-addiction, and incarceration.
- Bridge the gap into housing services and securing housing options.
- Knowledge of intake and interview techniques with a holistic approach.
- Provide case management with ability to assess situations and work independently to develop successful action plans with goals and objectives addressing the individuals current needs while preserving the participants dignity.
- Maintain contact with participant and ensure follow through with the goals, objections, and expectations created.
- Scheduling meeting times with participant by being creative and flexible to their needs. Traveling is required.
- Coordinate with local community services to provide available programs for participants.
- Develop a relationship with local law enforcement, detention centers, and community corrections.
- Ability to work as part of a case management team and build effective working relationships with co-workers and other agencies/organizations.
- Maintain accurate case records, reports, and statistical data.
- Excellent interpersonal, verbal, and written communication skills.
- Working knowledge of standard office procedures and report preparation.
- Proven ability to maintain confidentiality within and outside of agency.
Minimum Requirements:
- High School Diploma or equivalent required.
- At least one-year of experience providing case management services.
- Working knowledge with local Human Services.
- Ability to pass pre-hire screenings such as background or drug screenings.
- Valid drivers license and access to a vehicle on a continual basis.
Potential Career Paths:
- Two-Gen Program Manager
- Resource Coordinator
- Associate Director of Workforce Development
- Chief Mission Officer
