Join a Team That Invests in Your Growth
Northwest Foot & Ankle Center is seeking a dependable, motivated, and team-oriented individual to join our growing practice in a unique hybrid role supporting both our front office and back office operations.
We are looking for someone who wants more than just a job—we're looking for someone who wants to learn, grow, and build a career with our company. If you enjoy helping people, thrive in a fast-paced environment, and are passionate about delivering exceptional customer service, we'd love to meet you.
Whether you're greeting patients at the front desk or assisting providers in the clinic, you'll play an important role in creating an outstanding patient experience.
Why Join Northwest Foot & Ankle Center?
We believe our employees are our greatest asset. We are committed to providing a supportive, team-focused environment where employees are encouraged to expand their knowledge, develop new skills, and advance within our organization.
Our providers specialize in sports medicine, regenerative medicine, work-related injuries, reconstructive foot and ankle surgery, and advanced treatment options, offering a unique opportunity to learn specialized aspects of podiatric medicine.
Benefits
- Competitive hourly pay (DOE)
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- 401(k) Employer Matching
- Paid Time Off
- Paid Sick Time
- Paid Holidays
- Employee Discounts
- On-the-job training
- Opportunities for advancement
Our primary opening is in our Renton office; however, candidates must be willing to assist at our other clinic locations as needed. We pride ourselves on working together as one team and supporting one another across all offices.
What We're Looking For
We're searching for someone who is:
- Passionate about providing outstanding customer service
- Friendly, compassionate, and patient-focused
- Dependable with excellent attendance
- Professional and trustworthy
- Positive, energetic, and solution-oriented
- Coachable and eager to learn
- Flexible and adaptable to changing priorities
- Comfortable working in both clinical and administrative settings
- A strong communicator who enjoys working with others
- Committed to supporting our mission, vision, and values
- Interested in growing professionally within our organization
Customer service experience is required. Medical office experience is preferred but not required—we are happy to train the right individual who brings the right attitude, work ethic, and desire to learn.
ResponsibilitiesClinical (Back Office)
- Prepare and clean exam rooms before and after patient visits
- Update and maintain electronic medical records
- Assist physicians with patient care and in-office procedures
- Assist with orthotic evaluations and learn specialized technology
- Manage the orthotic recall program
- Maintain clinical inventory and order supplies
- Ensure exam rooms are stocked and organized
Administrative (Front Office)
- Welcome and check in patients
- Answer multi-line phone system
- Schedule appointments and coordinate referrals
- Collect co-pays and patient payments
- Assist with insurance verification and administrative tasks
- Communicate effectively with patients and team members across multiple locations
- Deliver exceptional customer service throughout every patient interaction
Team Responsibilities
- Work collaboratively with physicians and staff
- Support clinic operations wherever needed
- Maintain a positive, professional attitude
- Help create an exceptional patient experience from check-in through check-out
Schedule
- Monday–Friday
- Day Shift
- 8- or 10-hour shifts
Preferred & Required Qualifications
- Minimum 3 years of customer service experience (Required)
- Medical office experience (Preferred)
- Strong computer skills
- Excellent organizational and multitasking abilities (Required)
- Ability to work efficiently in a fast-paced healthcare environment
Additional Requirements
- Ability to commute to Renton, WA 98055
- Willingness to travel to other clinic locations as needed (approximately 25%)
- In-person position only
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
Application Question(s):
- This position requires working in both the front office and back office. What interests you about a role that combines administrative and clinical responsibilities?
Experience:
- Medical office: 1 year (Preferred)
- Customer service: 3 years (Required)
Ability to Commute:
- Renton, WA 98055 (Required)
Willingness to travel:
Work Location: In person
