Join Our Team as a Client Care Specialist - Where Your Skills Shine and Your Impact Matters!
Are you a dynamic and enthusiastic professional with a passion for exceptional customer service? Do you thrive in a fast-paced environment and excel at multitasking? If so, we want YOU to be our next Client Care Specialist!
About Us: We are a bustling, 3-doctor small animal hospital dedicated to providing top-notch medicine and unparalleled client care. Our team is driven by a shared commitment to excellence and compassion, and we’re on the lookout for a talented individual to join us in delivering outstanding service to our clients and their beloved pets.
The Role: As a Client Care Specialist, you’ll be more than just a receptionist. You’ll be the friendly face and voice that greets our clients, both in person and over the phone. Your role will be pivotal in ensuring every interaction is handled with professionalism and warmth.
Key Responsibilities:
- Deliver exceptional customer service to every client and patient, with a smile and a positive attitude.
- Juggle multiple tasks in a fast-paced setting with ease and efficiency.
- Keep our operations running smoothly through stellar organizational and communication skills.
- Answer incoming calls with top-notch telephone etiquette.
- Handle clerical and record-keeping duties with precision.
- Process invoices and payments accurately as services are rendered.
- Stay on your feet and move swiftly around the hospital to assist as needed.
- Schedule appointments and surgeries with attention to detail.
- Navigate our paperless system with ease (computer literacy required).
What We’re Looking For:
- A high school diploma or equivalent.
- Strong oral and written English communication skills.
- Ability to lift up to 50 pounds.
- A commitment to maintaining our smoke-free workplace environment.
- Previous experience as a Veterinary Receptionist and/or in Customer Service is preferred.
Why Join Us?
- Competitive Salary: We offer a pay rate that reflects your skills and experience.
- Comprehensive Benefits: Including paid time off, health and dental insurance, retirement benefits, and employee discounts.
- Career Growth: We’re looking for a long-term team member who is eager to grow with us.
- A Supportive Team: Work alongside dedicated professionals in a collaborative environment.
How to Apply: Ready to make a difference? Attach your resume and complete our application form at www.bestocalavet.com under the "Forms" section. If email isn’t an option, feel free to drop off your resume and application in person at our practice.
Join us and be a key player in providing the highest quality care to our clients and their pets. We can’t wait to meet you!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Veterinary experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Shift availability:
Ability to Commute:
- Orlando, FL 32825 (Required)
Work Location: In person
