Our award winning INFINITI dealership is centered around our customers, and we have a staff committed to ensuring quality and customer satisfaction. INFINITI of Gwinnett offers a hassle-free, courteous, and luxurious experience for clients in sales, service, and parts. Our commitment to excellence extends to the community as well. The INFINITI of Gwinnett staff give back community each year, making our neighborhood a better place for everyone.
Infiniti of Gwinnett has a diverse Drug-Free workforce and is an Equal Opportunity Employer. We are always on the lookout for talented individuals to join our team.
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Competitive pay including: bonus opportunities, paid holidays and vacation
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Great benefits including: 401(k) retirement plan, medical, dental, company-paid life insurance, voluntary benefits
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Paid training and certifications
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Employee discounts
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Diverse, drug free work place
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Equal opportunity employer
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Facilitate Loaner Vehicle process with Advisors and Clients
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Utilize Loaner Vehicle software program (Dealerware) to issue and monitor loaner usage
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Perform audits to maintain inventory and vehicle location verification
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Notify Advisors of adverse loaner condition or extensive time on loan
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Report to Service Manager, any misuse or damage to loaners
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Warmly welcome and greet all service clients in a timely manner in the main service drive. You are our ambassador; your charm is clearly evident in everything you do and/or say. Maintain a professional personal appearance and work space
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Actively listen to our clients and their needs and interpret body language and tone in order exceed client’s expectations
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Engage in the process to make our dealership better for our clients and our co-workers
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Proactively communicate potential issues with customers, management and other departments in order to provide the best possible customer experience
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High Manufacturer customer satisfaction survey scores is a must
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Abide by company policy and departmental best practices and procedures
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Perform other duties as assigned
Prior to being employed, applicants for employment must participate in the Dealership’s normal screening process which includes: completing a full employment application; satisfactory criminal, credit and driving records checks (where applicable); in-person interviews and other inquiries.
- Previous experience in a similar role is preferred.
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Basic communication, problem-solving skills and mathematical skills using American units of measure.
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High school diploma or the equivalent and authorized to work in the USA for any employer.
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All applicants must have a current and valid driver’s license, a clean driving record, and must be insurable
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Physical demands include: constantly position body and move in order to retrieve cars from parking lot; detect and identify vehicle issues and safety concerns; exert force to move/manipulate objects (up to 20lbs occasionally, 10lbs frequently); operate tools and equipment; repetitive motion.
- Work is conducted inside, outside, and in a shop environment in proximity to moving vehicles, mechanical equipment, with exposure to chemicals, and moderate to loud noise levels.
