Open Until Filled
GENERAL DESCRIPTION:
This position provides essential administrative and front-office support, serving as the first point of contact for the public, visitors, and staff. Responsibilities include greeting guests professionally; answering and directing telephone calls; opening, sorting, and distributing mail; and scheduling and coordinating use of the WOGCC hearing room.
The role manages document flow by scanning, organizing, and saving files to designated network locations; reviewing documents for accuracy; and entering required information into the system. Additional duties include assisting staff with projects as needed. This position requires strong organizational skills, attention to detail, and the ability to work independently.
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
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Comprehensive health, dental, and vision insurance
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Paid vacation, sick leave, FMLA and holidays
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Retirement - Pension and 457B plans that help you build a secure future
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Flexible schedules and work-life balance options
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Meaningful work that makes a difference for Wyoming communities and MUCH MORE!
Click here for detailed information, or you can watch this short video to learn about our benefit package!
Want to see the full value of your compensation beyond salary?
Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov
Human Resource Contact: Molly Skala / [email protected]
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.
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Greet the public and guests with courtesy and professionalism.
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Answer telephone in a professional manner, take messages, and direct calls and questions to the appropriate staff.
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Open, sort, and distribute express mail to the appropriate staff.
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Schedule and coordinate the use of the WOGCC hearing room.
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Scan documents as requested by agency staff.
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Scan, arrange, and save documents to the appropriate destination on network servers.
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Understand different documents and enter required information into the system.
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Assist other staff members with projects as needed.
KNOWLEDGE:
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Knowledge of assembling, sorting, and distributing documents.
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Knowledge of reviewing and editing documents for accuracy and completeness.
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Knowledge of telephone systems and coordinating telephone and visitor traffic.
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Knowledge of the preparation of records, reports, and correspondence.
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Knowledge of agency policies and procedures.
MINIMUM QUALIFICATIONS:
Education:
High School Diploma or equivalent
Experience:
0-2 years of progressive work experience (typically in Business Office Communications)
OR
Education & Experience Substitution:
1-3 years of progressive work experience (typically in Business Office Communications)
Certificates, Licenses, Registrations:
None
Click here to view the State of Wyoming Total Compensation Calculator.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
